Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.
Cost / License
- Paid
- Proprietary
Application type
United StatesPlatforms
- Online
- Software as a Service (SaaS)
+1
REI3 Tickets AlternativesHelp Desk Platforms and other similar apps like REI3 Tickets
REI3 Tickets is described as 'Manage your IT, HR, customer service or any other request, with one or many teams - all within a central application. REI3 Tickets provides simple or complex request management as well as clear overview over ownership and ticket status' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to REI3 Tickets for a variety of platforms, including Web-based, Windows, Linux, Self-Hosted and SaaS apps. The best REI3 Tickets alternative is ServiceNow. It's not free, so if you're looking for a free alternative, you could try HESK or Chatwoot. Other great apps like REI3 Tickets are Freshdesk, osTicket, Vision Helpdesk and Zendesk.
Alternatives list
Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
+8
Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- Windows Phone
- Self-Hosted
+1
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
+1
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
+2
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
Cost / License
- Paid
- Open Source (GPL-3.0)
Application types
Platforms
- Self-Hosted
- Software as a Service (SaaS)
- Cloudron
+4
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
+6
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