REI3 Tickets Alternatives
REI3 Tickets is described as 'Manage your IT, HR, customer service or any other request, with one or many teams - all within a central application. REI3 Tickets provides simple or complex request management as well as clear overview over ownership and ticket status' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to REI3 Tickets for a variety of platforms, including Web-based, Windows, Linux, Self-Hosted and SaaS apps. The best REI3 Tickets alternative is ServiceNow. It's not free, so if you're looking for a free alternative, you could try HESK or Chatwoot. Other great apps like REI3 Tickets are Freshdesk, osTicket, Vision Helpdesk and Zendesk.
Alternatives list
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
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Streamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- UNIX Web Browser
- LiveChat
- Software as a Service (SaaS)
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SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- Google Chrome
- Safari
- iPad
An open source ticket management & help desk solution. A freshdesk alternative.
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OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
- Android
- Android Tablet
- iPad
+1
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Windows
- Linux
- Online
+3
Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
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