Sidekick Studio Alternatives

Apps similar to Sidekick Studio include Mimik, which is free and open source. Other options are FreeScout, Freshdesk, osTicket and UserVoice. Help Desk Platforms like Sidekick Studio are a crowded field, with more than 50 alternatives for the web, iPhone, Android, iPad and self-hosting.

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Alternatives
Sidekick Studio alternatives page was last updated

Alternatives list

  1. Mimik icon
     10 likes

    Auto-capture any browser workflow into a step-by-step guide with screenshots. Local-first, open source, bring your own AI key.

    62 Mimik alternatives

    Cost / License

    • Free
    • Open Source (MIT)

    Application type

    Platforms

    • Microsoft Edge
    • Google Chrome
    • Mozilla Firefox
    • GB flagUnited Kingdom
    Mimik screenshot 1
    Good alternative?
     
  2. FreeScout icon
     42 likes

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    Cost / License

    Application type

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    Good alternative?
     
  3. Freshdesk icon
     124 likes

    Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.

    140 Freshdesk alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Good alternative?
     
  4. osTicket icon
     70 likes

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    Cost / License

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    Good alternative?
     
  5. UserVoice icon
     79 likes

    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    238 UserVoice alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  6. Zendesk icon
     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    318 Zendesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Good alternative?
     
  7. HESK icon
     16 likes

    Hesk simplifies customer support with powerful yet incredibly intuitive help desk software trusted by thousands of SMBs worldwide.

    32 HESK alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  8. GLPI icon
     25 likes

    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    74 GLPI alternatives

    Cost / License

    Application type

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    Good alternative?
     
  9. Guidde icon
     5 likes

    Generate instant video and document guides with generative AI, highlight automation, drag-and-drop editing, multi-language voiceovers, team collaboration, workflow integration, custom branding, sensitive data blurring, and browser-based sharing for fast training, support, and onboarding.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Google Chrome
    • US flagUnited States
    Guidde screenshot 1
    Good alternative?
     
  10. Gryffi icon
     1 like

    Interactive onboarding and training platform. Build interactive learning journeys with AI chatbots, quizzes, and 360° views. 14 languages. Secure EU hosting (Germany) and EU AI model (France).

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Online
    Good alternative?
     
  11. Front icon
     25 likes

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    150 Front alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    • US flagUnited States
    Front screenshot 1
    Good alternative?
     
12 of 75 Sidekick Studio alternatives