JitBit Helpdesk is described as 'Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to JitBit Helpdesk for a variety of platforms, including Web-based, Windows, SaaS, Android and iPhone apps. The best JitBit Helpdesk alternative is Libredesk, which is both free and Open Source. Other great apps like JitBit Helpdesk are Freshdesk, Zendesk, Spiceworks and osTicket.
Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
Libredesk is the most popular Self-Hosted alternative to JitBit Helpdesk.
Libredesk is the most popular Open Source & free alternative to JitBit Helpdesk.
Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
Freshdesk is the most popular Web-based, Windows, Android, Mac, iPhone, Linux, iPad & Android Tablet alternative to JitBit Helpdesk.
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Zendesk is the most popular commercial alternative to JitBit Helpdesk.
Spiceworks is a software suite for IT professionals to manage networks, troubleshoot issues, and handle IT tasks. It offers free online tools for network connectivity management, remote computer access, user activity monitoring, contract tracking, and inventory scanning.
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
Manage customer requests efficiently with intelligent ticket management. Automate ticket assignment and keep track of all open requests.
Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.
UserVoice is the most popular SaaS alternative to JitBit Helpdesk.
Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
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