Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
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JitBit Helpdesk Alternatives
JitBit Helpdesk is described as 'Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to JitBit Helpdesk for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best JitBit Helpdesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or Freshdesk. Other great apps like JitBit Helpdesk are Zendesk, Spiceworks, LiveAgent and osTicket.
Alternatives list
Kbee extends Google Docs to create a professional knowledge base without compromising the authoring experience.
Cost / License
- Free
- Proprietary
Platforms
- Mac
- Windows
- Online
- Chrome OS
- Software as a Service (SaaS)
114 Maian Support alternativesSupport is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.
128 ReadyDesk alternativesHelp Desk Software. Support Software. Web based help desk software for customer relationship and service management.
150 Astuto alternativesAstuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
Cost / License
- Free
- Open Source (AGPL-3.0)
Application type
Alerts
- Discontinued
Platforms
- Self-Hosted
- Docker
Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Android
- iPhone
- Android Tablet
- iPad
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Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
57 AJ Help Desk SAAS alternativesAJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to...
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17 Sidequest for Slack alternativesSidequest makes you love your helpdesk again, by combining the reliability of traditional ticketing systems and the ease of use of modern task managers inside Slack. It allows your workspace members to create tasks in public or private support channels, but also for each other...
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Slack
- Software as a Service (SaaS)
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