Apps similar to JitBit Helpdesk include Deskhero. It's paid, but Libredesk and osTicket are free. Other options are Freshdesk, Zendesk, LiveAgent and Spiceworks. Help Desk Platforms like JitBit Helpdesk are a crowded field, with more than 100 alternatives for the web, Windows, iPhone, self-hosting and Android.
GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.
Belgium
EU
Join SentinelAgent and the evolution of Windows monitoring.
SentinelAgent is a secure cloud-based Microsoft Windows® monitoring system that uses the latest in Microsoft Azure® technology with a lightweight agent-based SaaS design and sleek web interface to capture, org.
Canada
Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement.
India
You can use Bridger to embed a chat component on your website and use Discord or Slack to communicate directly with your customers.
United States
Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.
A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.
A right-sized helpdesk for freelancers and small dev shops, with a branded client portal, billable-hours tracking, and a built-in AI assistant.
United States
Repair shop software: ticket workflow automation and a fully integrated point of sale, in one system.
United States
Web-based helpdesk and customer support system with a branded customer portal, multi-channel intake and a real-time workspace.
United Kingdom
initdesk is an AI-powered, email-first help desk for solo founders and small teams. It turns support emails into tickets, suggests AI-drafted replies, auto-tags messages, and lets you “teach” an AI Assistant with your FAQs/docs.
