Ibby has been discontinued. Similar apps include HubSpot, which has a free version. Other options are Freshdesk, Brevo, tawk.to and GetResponse. You're spoiled for choice with Help Desk Platforms like Ibby: we list more than 100 alternatives for the web, Android, iPhone, iPad and Windows.
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
United States
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
Slovakia
EU
Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.
United States
SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.
United States
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
United States
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
United States
Automate multi-channel messaging via email, SMS, push notifications, and webhooks with real-time behavioral data, advanced segmentation, workflow automation, analytics, A/B testing, API integration, and web-based logic design for tailored customer communication and retention.
United States
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
GermanyEU
Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.
United States
Harness the power of multichannel marketing with CRM and AI insights, integrating email, SMS, and push notifications. Unify data for personalized B2C engagement, enhance customer experiences through real-time personalization, and foster brand loyalty with robust analytics and automation.
United States
Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.
United States
Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...
United Kingdom
