Olark is described as 'Comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Olark, not only websites but also apps for a variety of platforms, including Android, iPhone, SaaS and Windows apps. The best Olark alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try FreeScout or tawk.to. Other great sites and apps similar to Olark are Fernand, ChatBot, Tidio and Userlike.
Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
Fernand is the best customer support software for SaaS businesses. Blazingly fast. Keyboard shortcuts for everything. Designed to be calm.
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
ChatBot offers a coding-free solution for building intelligent conversational bots, integrating with messaging apps like Messenger and Slack. With powerful features such as AI Assist resolving up to 80% of inquiries, real-time analytics, and eCommerce automation, it improves customer service efficiency 24/7.
Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.
It has an intuitive interface, looks far better than olark
It simple very afforable and easy to use
The support system Uselike chat has.
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.
Modern customer support solution combining AI automation, agent workflows, inbox management, and real-time analytics to handle multichannel feedback and high-volume queries, adapting to growing teams and e-commerce needs with scalable, efficient communication tools.
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
United States
Germany
EU
Completely free, and works flawlessly. Has all the features you need.