Ibby has been discontinued. Similar apps include HubSpot, which has a free version. Other options are Freshdesk, Brevo, tawk.to and GetResponse. You're spoiled for choice with Help Desk Platforms like Ibby: we list more than 100 alternatives for the web, Android, iPhone, iPad and Windows.
SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
United States
Comprehensive platform for marketing, sales, and service automation aimed at small businesses and startups. Includes free CRM, Email Marketing, Marketing Automation, and Live Chat to automate tasks, organize contacts, track and manage sales, and resolve support issues efficiently.
United States
Deskpro is a help desk platform that uses AI technology for multi-channel communication. It offers security, compliance, and data privacy features. Users can deploy the platform on a private cloud, on-premise, or in sovereign data centers.
United Kingdom
Cloud-based platform enabling email creation with a drag-and-drop builder, list segmentation, analytics with geolocation, automation workflows, spam testing, advanced permissions, customizable branding, integrations, mobile templates, GDPR compliance, and global support.
United States
UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.
Denmark
EU
Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.
ItalyEU
Easy-to-use, email marketing and automation for fast growing businesses. Send group email campaigns, automated messages and targeted newsletters with ease.
United Kingdom
Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.
FranceEU
Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.
Small teams can use Pure Chat to see who's on their website in real time and start a live chat conversation with the most qualified leads. Instead of spending hours talking on the phone, Pure Chat helps businesses message multiple leads and customers at once!
United States
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
United States
Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports and an audit trail track activity.
India
