Ibby AlternativesHelp Desk Platforms and other similar apps like Ibby

Ibby is described as 'Combines live chat, email, SMS, co-browsing and powerful workflow automations. With Sales & Support integrated workspaces, Ibby can supercharge teams to generate more leads, close sales quicker and improve support and customer experience' and is a Help Desk platform in the office & productivity category. There are more than 100 alternatives to Ibby for a variety of platforms, including Web-based, Android, iPhone, iPad and Android Tablet apps. The best Ibby alternative is HubSpot, which is free. Other great apps like Ibby are Brevo (Formerly Sendinblue), Freshdesk, Zendesk and Chatwoot.

Ibby alternatives are mainly Help Desk Platforms but may also be Email Marketing Services or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Ibby.

Ibby

Free Personal • Proprietary
Help Desk Platform

Ibby combines live chat, email, SMS, co-browsing and powerful workflow automations. With Sales & Support integrated...

More about Ibby

Ibby alternatives page was last updated

HubSpot
Is this is a good alternative?
Yes
No
Freemium • Proprietary
CRM System
Social Media Management Tool
Email Marketing Service
Online
254 HubSpot alternatives
HubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries.
- - HubSpot is the most popular Web-based alternative to Ibby.
- - HubSpot is the most popular free alternative to Ibby.
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HubSpot Features
1. Extensible by Plugins/ExtensionsHubSpot can be extended with add-ons, plugins and extensions.
2. Multiple Account supportHubSpot support multiple accounts without the need to logout and login
Email tracking
Sales funnel
Multi-Channel Marketing
Publishing
Rich media
Contextual sales
Brevo (Formerly Sendinblue)
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Email Marketing Service
CRM System
Online
268 Brevo (Formerly Sendinblue) alternatives
Easily manage your marketing automation, email and SMS marketing campaigns, and transactional messaging all in one simple and powerful platform.
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Brevo (Formerly Sendinblue) Features
1. Marketing AutomationBrevo (Formerly Sendinblue) can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
2. Auto ResponderBrevo (Formerly Sendinblue) allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
Transactional SMS
Email deliverability
Transactional Email
Landing Page
Email tracking
SMTP Support
WordPress Integration
WooCommerce Integration
SMS API
Email api
Freshdesk
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk Platform
Customer Feedback Manager
Team Collaboration Tool
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
221 Freshdesk alternatives
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Windows, Android, Mac, iPhone, Linux, iPad & Android Tablet alternative to Ibby.
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Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
Zendesk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Online
Android
iPhone
Android Tablet
iPad
235 Zendesk alternatives
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- - Zendesk is the most popular commercial alternative to Ibby.
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Zendesk Features
Knowledge base
Email integration
On Demand
Chatwoot
Is this is a good alternative?
Yes
No
Freemium • Open Source
Help Desk Platform
CRM System
Self-Hosted
Software as a Service (SaaS)
Cloudron
202 Chatwoot alternatives
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
- - Chatwoot is the most popular SaaS & Self-Hosted alternative to Ibby.
- - Chatwoot is the most popular Open Source alternative to Ibby.
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Chatwoot Features
Whatsapp integration
Live Support Chat
Telegram integration
Agent dashboard
Facebook Messenger integration
Chat widget
Customer service
tawk.to
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk Platform
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Internet Explorer
Google Chrome
Safari
Wordpress
171 tawk.to alternatives
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
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tawk.to Features
Triggers
Helpdesk Ticketing
Chat history
Customer service
Online chat
Live Support Chat
Live chat for websites
Visitor tracking
Add a screenshot
UseResponse
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Customer Feedback Manager
Online
Self-Hosted
194 UseResponse alternatives
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
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UseResponse Features
1. Kanban BoardUseResponse allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
Helpdesk Ticketing
Customizable
Idea management
Task assignments
Kanban Chart
Chatbot Builder
Product Roadmap Management
Multiple languages
Community-based
Knowledge base
Zammad
Is this is a good alternative?
Yes
No
Free • Open Source
Help Desk Platform
Linux
Self-Hosted
35 Zammad alternatives
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
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Zammad Features
1. Auto ResponderZammad allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
Email tracking
SLA
Knowledge base
REST API
Customizable
Ruby
Twitter Integration
Email automation
Slack integration
Facebook integration
GetResponse
Is this is a good alternative?
Yes
No
Paid • Proprietary
Email Marketing Service
Online
Android
iPhone
197 GetResponse alternatives
GetResponse is an easy-to-use email marketing platform. Send email newsletters, campaigns, online surveys and follow-up autoresponders. Free sign up.
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GetResponse Features
1. Email template editorGetResponse offers pre-defined email layouts so you can add content or customize your own templates.
2. Auto ResponderGetResponse allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
3. Marketing AutomationGetResponse can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Live Push Notifications
Email automation
Sendgrid
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Online
83 Sendgrid alternatives
Scalable email delivery for transactional email SendGrid transparently handles DKIM, SPF, ISP rate limits, content inspection, bounces, and spam reports to help users achieve higher deliverability. SendGrid integrates in minutes by just changing three SMTP settings.
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Sendgrid Features
SMTP Support
Email tracking
SendPulse
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Email Marketing Service
Online
Android
iPhone
Android Tablet
iPad
215 SendPulse alternatives
SendPulse maximizes the core metric of e-mail marketing - newsletter open rate - atomatically. We collect tons of data about billions of subscribers in our system and predict the best time and channel for each subscriber when to deliver the next message to him.
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SendPulse Features
SMTP Support
Push Notifications
SMS Messaging
HelpCrunch
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
CRM System
Online
Android
iPhone
Software as a Service (SaaS)
45 HelpCrunch alternatives
Live chat software for small businesses and startups.

All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
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HelpCrunch Features
1. Marketing AutomationHelpCrunch can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Email automation
Integrated Chat
Automatic messages
Slack integration
Live Support Chat
Helpdesk Ticketing
Pricing per agent
Customizable
Live chat for websites
Email tracking