Apps tagged with 'Customer Support' Page 15 of 22

All apps in Apps tagged with 'Customer Support' category. Use the filters below to narrow down your search. 
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  1. Representative24 is a multilingual AI chatbot for your website and messaging channels that learns from your content, answers customer questions, captures leads, and schedules appointments—available 24/7 and easy to install.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • IE flagIreland
    • European Union flagEU
    Dashboard
    AI Agent Setup
    Self-Learning
    14 alternatives
  2. ultimate.ai icon
     1 like

    Ultimate.ai is a case automation and agent guidance tool for most common support solutions including Salesforce, Zendesk and Freshdesk.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Freshchat
    • Software as a Service (SaaS)
    • Salesforce.com
    • LiveAgent
    • Freshdesk
    • SAP HANA
    • Zendesk
    • Zendesk Chat
    ultimate.ai - Analytics Dashboard
    Suggested Answers
    Social Media recommendations
    28 alternatives
  3. Steam-connect is a powerful CCaaS (Contact Center as a Service) platform that unifies all communication channels into a single interface. Whether it’s voice, email, live chat, WhatsApp, social media, or SMS, your team manages everything from one intuitive dashboard.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    7 alternatives
  4. Helloumi icon
     1 like

    Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • KR flagSouth Korea
    Helloumi screenshot 1
    Helloumi screenshot 1
    Helloumi screenshot 2
    +1
    Helloumi screenshot 3
    37 alternatives
  5. Conversocial icon
     1 like

    Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    4 alternatives
  6. Amity icon
     Like

    Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • TH flagThailand
    Amity screenshot 1
    Amity screenshot 1
    Amity screenshot 2
    +4
    Amity screenshot 3
    10 alternatives
  7. QueryWing icon
     Like

    An AI chatbot that crawls your website and answers visitors from your live content, capturing leads and handing off to a human.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    QueryWing screenshot 1
    QueryWing screenshot 1
    QueryWing screenshot 2
    +1
    QueryWing screenshot 3
    5 alternatives
  8. Convot icon
     Like

    Convot is an all-in-one customer support platform for small teams: shared inbox, help center, live chat, scheduling, and a grounded AI agent that answers from your help docs and hands off when it's unsure. See each customer's plan, MRR, and churn risk right beside the conversation.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • IN flagIndia
    Support platform that protects revenue
    Convot screenshot 1
    Convot screenshot 2
    +2
    Convot screenshot 3
    9 alternatives
  9. Never miss another call with our custom solutions. Join 4,000+ organizations who use our services to help their customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • iPhone
    • iPad
    • US flagUnited States
    Answering Service Care screenshot 1
    Answering Service Care screenshot 2
    Answering Service Care screenshot 3
    26 alternatives
  10. Jotform AI Agents provide customer support by answering inquiries, guiding users, and resolving issues autonomously. You can easily train them with custom knowledge for brand-consistent interactions. You can also set automation rules to streamline workflows and engage users to...

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Software as a Service (SaaS)
    • US flagUnited States
    Jotform AI Agents screenshot 1
    Jotform AI Agents screenshot 2
    Jotform AI Agents screenshot 3
    5 alternatives
  11. A shared team inbox for WhatsApp, Instagram, Messenger, Telegram and website chat, with AI replies from your own information, a client CRM and publishing.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    • Android Tablet
    • US flagUnited States
    Visual automation builder: waits, AI answers, conditions and hand-over to the team
    Connect WhatsApp and keep using the WhatsApp Business app on the same number
    Comment automation: reply to Instagram comments and follow up with a DM
    +1
    Build and test automations from the phone app
    9 alternatives
  12. Website widget for video, live chat, and help center. Can be used individually or together. Easy configuration and setup in less than 5 minutes. Features include unlimited video, live chat, and help center.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Project dashboard
    Chat
    Video, Live Chat , Help Center
    21 alternatives
  13. Looma icon
     Like

    Looma is an AI layer for online stores: a chat assistant and a smart search bar that both understand your product catalog.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Looma screenshot 1
    Looma screenshot 1
    Looma screenshot 2
    +5
    Looma screenshot 3
    9 alternatives
  14. Sorry™ icon
     5 likes

    Sorry™ provides a new and improved method of viewing service status. It ensures that customers have the best possible experience during incidents by offering simple and clear layouts and a personalized subscriber experience.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • GB flagUnited Kingdom
    The Simpler, Smarter Status Page
    Keep customers informed
    Alerts into updates
    32 alternatives
  15. Remote customer service that scales with your business. Flexible - ready for a seamless integration, able to use all software and communication channels your business needs. Dedicaled - gathers a support team working on your project only.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    2 alternatives
  16. Omnistra icon
     Like

    AI workforce platform for commerce: voice and messaging agents that answer customers, run order operations and drive outbound sales in 60+ languages.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • BD flagBangladesh
    Order OS: the live catalog, customers, confirmed orders and active carriers in one workspace, so every AI agent only sells what is actually in stock.
    A voice and messaging agent handling a live customer conversation natively in Bangla, qualifying the buyer and closing the order across Messenger, Instagram, WhatsApp and web chat.
    The courier routing engine moving a confirmed order through intake, amendment window, policy, zone and dispatch, picking the carrier that actually delivers fastest in that zone.
    +1
    Financial and operational analytics: revenue recovered, savings against an in-house team and the projected monthly bill, updated live.
    49 alternatives
  17. Snipbeaver is a web based application that allows users to cpy-paste pre saved snippets into a message with a click. Users can also easily fill in dynamic data like recipient name and other details. It does not require users to install any browser extension or application can...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    text editor
    17 alternatives
  18. Xeno icon
     1 like

    Xeno is an online messaging app designed to help you attract, convert, and retain customers by creating valuable remote conversational experiences.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Xeno screenshot 1
    Xeno screenshot 1
    Xeno screenshot 2
    +30
    Xeno screenshot 3
    11 alternatives
  19. Numa AI icon
     Like

    Leverage modern Generative-AI to autonomously capture every RO, schedule service appointments, and deliver service updates in real time.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Numa AI screenshot 1
    Numa AI screenshot 1
    Numa AI screenshot 2
    38 alternatives
  20. Eloquens AI is a smart assistant that replies to key business emails in record time. Perfect for support teams, sales reps, and tech leads.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Eloquens AI screenshot 1
    Eloquens AI screenshot 1
    Eloquens AI screenshot 2
    1 alternatives
  21. Support Hero icon
     1 like

    Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Support Hero screenshot 1
    Support Hero screenshot 1
    23 alternatives
  22. Cardynal icon
     Like

    Cardynal is an AI-powered customer support platform built as a powerful alternative to Intercom, Tidio, Freshdesk, and Zendesk designed for businesses that need professional automation without enterprise complexity or pricing.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • IL flagIsrael
    dashboard ? "Track your AI's performance in real time"
    chat_inbox ? "AI handles conversations across Web, WhatsApp & Email"
    agent_builder ? "Build your AI agent visually no code required"
    +2
    knowledge_base ? "Feed your agent everything it needs to know"
    4 alternatives