Apps tagged with 'Help Desk' Page 12 of 14

All apps in Apps tagged with 'Help Desk' category. Use the filters below to narrow down your search. 
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  1. Sivver icon
     1 like

    Sivver is a complete ERP-solution for ISPs / hosting-providers, online- and local businesses. The software provides automation for relevant business-processes which includes product management / provisioning, billing, support and more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    Sivver screenshot 1
    14 alternatives
  2. AgentDesk icon
     Like

    AgentDesk is an AI-powered support platform where autonomous agents resolve technical tickets by investigating code, writing fixes, running tests, and opening pull requests.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • Online
    • AU flagAustralia
    Sync your AgentDesk portal with your Jira instance, or run it standalone.
    AI agents autonomously triage, pick up and address issues – so all you have to do is review the code and deploy.
    All AI agent workflows are sandboxed, logged and auditable.
    11 alternatives
  3. Aidly icon
     Like

    AI-powered email support that drafts perfect customer responses instantly. Native Shopify integration with order history in every ticket.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • FR flagFrance
    • European Union flagEU
    Aidly screenshot 1
    5 alternatives
  4. LabiKnow icon
     Like

    The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    LabiKnow screenshot 1
    LabiKnow screenshot 1
    LabiKnow screenshot 2
    +5
    LabiKnow screenshot 3
    19 alternatives
  5. RemoteCircle is a modern remote support and remote access solution for businesses and IT professionals, with an easy-to-use console for managing and connecting to remote computers.

    Cost / License

    • Free Personal
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • DE flagGermany
    • European Union flagEU
    RemoteCircle screenshot 1
    RemoteCircle screenshot 1
    RemoteCircle screenshot 2
    +3
    RemoteCircle screenshot 3
    9 alternatives
  6. Ameyo icon
     Like

    Best helpdesk ticketing system to manage all your customer support tickets along with self-service options to delight the customers and improve customer service processes.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    3 alternatives
  7. Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Embeddable support form in your website
    Customer view of support thread
    Highly usable shared inbox
    +1
    Team view of support thread
    55 alternatives
  8. ChatNode icon
     Like

    Provides 24/7 AI-powered customer support using your website data, seamlessly integrating with tools like Intercom and Slack, reducing wait times.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    ChatNode screenshot 1
    ChatNode screenshot 1
    54 alternatives
  9. Steps AI is an easy-to-implement Agentic AI chatbot that helps businesses boost revenue, improve customer experience, and automate 24/7 support with value-first pricing. It connects with 250+ tools like Shopify and Zendesk, customizes to your brand, and requires no tech team to...

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Steps AI Agentic Chatbot screenshot 1
    Steps AI Agentic Chatbot screenshot 1
    Steps AI Agentic Chatbot screenshot 2
    +1
    Steps AI Agentic Chatbot screenshot 3
    17 alternatives
  10. Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Android
    • iPhone
    • HESK
    • Help Scout
    • Freshchat
    • Software as a Service (SaaS)
    • Bitrix24
    • Freshdesk
    • Zendesk
    • Zendesk Chat
    • IN flagIndia
    Personal Support Portal
    Ticket Panel
    Mobile Ticket Details
    +3
    Mobile App - Ticket listing
    13 alternatives
  11. HelpFred icon
     Like

    HelpFred is an AI-first autonomous support agent that handles email inboxes automatically. It learns brand voice and policies from existing data to draft or send 24/7 responses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • DK flagDenmark
    • European Union flagEU
    HelpFred screenshot 1
    12 alternatives
  12.  Like

    Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    • Drupal
    • TR flagTürkiye
    Deskulu screenshot 1
    Deskulu screenshot 1
    Deskulu screenshot 2
    25 alternatives
  13. WorkHub Tasks is a single ticketing system for better collaboration and smartening up your daily workflow by streamlining your resolution rate with pre-made canned responses. It performs bulk actions and addresses multiple similar customer tickets from a list in a single batch.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    WorkHub Tasks screenshot 1
    WorkHub Tasks screenshot 1
    WorkHub Tasks screenshot 2
    +1
    WorkHub Tasks screenshot 3
    5 alternatives
  14. Pavior icon
     Like

    Pavior is an all-in-one customer support platform that combines live chat, session replay, CRM, email campaigns, help center, and in-app announcements in a single dashboard.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    • CA flagCanada
    Live chat widget
    In-app announcement
    Email campaign builder
    51 alternatives
  15. 99helpers icon
     1 like

    99helpers.com is an AI-powered customer support platform that provides 24/7 automated assistance through an intelligent chatbot. The service includes an integrated help center for self-service support and a feedback center to capture valuable customer insights.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    99helpers screenshot 1
    16 alternatives
  16. Max HelpDesk icon
     1 like

    Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom...

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Dashboard
    10 alternatives
  17. PhaseWare icon
     Like

    PhaseWare Tracker, Event Engine, Self Service, and Live Chat:

    Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.

    Take control of your incident management process with PhaseWare.

    Pha.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    PhaseWare Tracker Incident Management Screen
    Support Manager Dashboard
    31 alternatives
  18. BDLP Desk icon
     Like

    BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • ZA flagSouth Africa
    Ticket View
    Single Ticket View
    Client Management
    +8
    Connect Mailboxes (GMail & IMAP)
    20 alternatives
  19. Jatana icon
     Like

    Jatana is a deep learning based Saas solution that integrates directly with your help desk software of choice to automate processes related to customer service on Zendesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • Zendesk
    Jatana screenshot 1
    7 alternatives
  20. MomentCRM icon
     Like

    MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    341 alternatives
  21. A self-hosted ticketing system where every open ticket is a post-it note on a wall the people raising requests can see before they add to it.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Android
    • Self-Hosted
    • Raspberry Pi
    • Docker
    • US flagUnited States
    The public wall: every open request as an anonymized note, shown above the request form so people see the pile before adding to it.
    My wall: the same board from a staff member's side, showing only the tickets assigned to them.
    A ticket: the conversation with the requester, internal notes, attachments, and the fields that shape the note on the wall.
    +1
    Dispatch: every staff member's wall side by side with a load meter, so work can be moved before someone is buried.
    14 alternatives