Apps tagged with 'Help Desk' Page 12 of 13

All apps in Apps tagged with 'Help Desk' category. Use the filters below to narrow down your search. 
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  1. HelpFred icon
     Like

    HelpFred is an AI-first autonomous support agent that handles email inboxes automatically. It learns brand voice and policies from existing data to draft or send 24/7 responses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    HelpFred screenshot 1
    12 alternatives
  2.  Like

    Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    • Drupal
    Deskulu screenshot 1
    Deskulu screenshot 1
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    25 alternatives
  3. WorkHub Tasks is a single ticketing system for better collaboration and smartening up your daily workflow by streamlining your resolution rate with pre-made canned responses. It performs bulk actions and addresses multiple similar customer tickets from a list in a single batch.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    WorkHub Tasks screenshot 1
    WorkHub Tasks screenshot 1
    WorkHub Tasks screenshot 2
    +1
    WorkHub Tasks screenshot 3
    5 alternatives
  4. Pavior icon
     Like

    Pavior is an all-in-one customer support platform that combines live chat, session replay, CRM, email campaigns, help center, and in-app announcements in a single dashboard.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Live chat widget
    In-app announcement
    Email campaign builder
    51 alternatives
  5. 99helpers icon
     1 like

    99helpers.com is an AI-powered customer support platform that provides 24/7 automated assistance through an intelligent chatbot. The service includes an integrated help center for self-service support and a feedback center to capture valuable customer insights.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    99helpers screenshot 1
    16 alternatives
  6. PhaseWare icon
     Like

    PhaseWare Tracker, Event Engine, Self Service, and Live Chat:

    Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.

    Take control of your incident management process with PhaseWare.

    Pha.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    PhaseWare Tracker Incident Management Screen
    Support Manager Dashboard
    31 alternatives
  7. BDLP Desk icon
     Like

    BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Ticket View
    Single Ticket View
    Client Management
    +8
    Connect Mailboxes (GMail & IMAP)
    20 alternatives
  8. Jatana icon
     Like

    Jatana is a deep learning based Saas solution that integrates directly with your help desk software of choice to automate processes related to customer service on Zendesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • Zendesk
    Jatana screenshot 1
    7 alternatives
  9. MomentCRM icon
     Like

    MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    341 alternatives
  10. Tickiti icon
     Like

    Web-based helpdesk and customer support system with a branded customer portal, multi-channel intake and a real-time workspace.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Tickiti screenshot 1
    51 alternatives
  11. Stop answering calls blindly. Phone Monster transforms your incoming calls into data-driven opportunities by providing instant context for every conversation. Designed for solo entrepreneurs, sales teams, and customer support, Phone Monster bridges the gap between your...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Phone Monster screenshot 1
    13 alternatives
  12. giosg icon
     Like

    Giosg is a Sales Acceleration Platform that will increase conversions and speed up your lead to deal process by engaging directly with your most valuable leads at the right time with our conversational marketing, sales and support solutions.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    giosg screenshot 1
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    +6
    giosg screenshot 3
    7 alternatives
  13. Turn long support tickets into structured case briefs. Inside Zendesk or from any pasted ticket. The next agent reads the brief, not the thread.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Zendesk
    • Google Chrome
    Brief by Casemargin screenshot 1
    Brief by Casemargin screenshot 1
    Brief by Casemargin screenshot 2
    4 alternatives
  14. Ozkour icon
     Like

    Ozkour embeds in your product and understands page context to help users take the right next action. It highlights relevant UI elements, answers questions in-product, and reduces repetitive support load while improving onboarding and feature adoption.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Ozkour screenshot 1
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    +1
    Ozkour screenshot 3
    7 alternatives
  15. HelpSpace icon
     Like

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    HelpSpace screenshot 1
    HelpSpace screenshot 1
    HelpSpace screenshot 2
    199 alternatives
  16. Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Cenvero Orion screenshot 1
    Cenvero Orion screenshot 1
    60 alternatives
  17. FloGPT icon
     Like

    FloGPT is a no-code AI chatbot platform that lets businesses create custom chat agents trained on their own data to automate customer support, answer questions 24/7, and improve user engagement.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    FloGPT screenshot 1
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    +2
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    5 alternatives
  18. HaloITSM icon
     Like

    HaloITSM is an IT service management solution that helps businesses streamline the incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    HaloITSM screenshot 1
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    +1
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    14 alternatives