BoldDesk AlternativesHelp Desk Platforms and other similar apps like BoldDesk

Apps similar to BoldDesk include Deskhero. Other options are Freshdesk, UserVoice, Zendesk and YourGPT . You can choose from more than 10 Help Desk Platforms like BoldDesk for the web, Android, iPhone, iPad and Windows.

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Alternatives
BoldDesk alternatives page was last updated

Alternatives list

  1. Deskhero icon
     8 likes

    Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2026

    Platforms

    • Online
    Good alternative?
     
  2. Freshdesk icon
     124 likes

    Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.

    156 Freshdesk alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Since

    • Since 2010

    Platforms

    • Windows
    • Mac
    • Linux
    • Chrome OS
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Google Workspace
    Good alternative?
     
  3. UserVoice icon
     79 likes

    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    240 UserVoice alternatives

    Cost / License

    • Paid
    • Proprietary

    Since

    • Since 2009

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  4. Zendesk icon
     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    330 Zendesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2009

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Good alternative?
     
  5. YourGPT  icon
     5 likes

    YourGPT is a no-code AI Agent platform for customer support, sales, and operations. It goes beyond answering questions by taking real action. You can build self-learning, multi-agent systems that resolve up to 90% of repetitive queries and deploy them across Websites, WhatsApp...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2025

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  6. Front icon
     25 likes

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    Cost / License

    • Paid
    • Proprietary

    Since

    • Since 2014

    Platforms

    • Windows
    • Mac
    • Online
    • Software as a Service (SaaS)
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • US flagUnited States
    Front screenshot 1
    Good alternative?
     
  7. Intercom icon
     55 likes

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    392 Intercom alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2014

    Platforms

    • Online
    • Android
    • iPhone
    Good alternative?
     
  8. LiveAgent icon
     56 likes

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2012

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • PHP
    Good alternative?
     
  9. Help Scout icon
     29 likes

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    186 Help Scout alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2012

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Good alternative?
     
  10. ServiceNow icon
     5 likes

    Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.

    107 ServiceNow alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2012

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  11. JitBit Helpdesk icon
     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2011

    Platforms

    • Windows
    • Online
    • Android
    • iPad
    • Android Tablet
    Good alternative?
     
  12. Helpy.io icon
     9 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    Since

    • Since 2016

    Platforms

    • Windows
    • Mac
    • Linux
    • Online
    • Software as a Service (SaaS)
    • Self-Hosted
    • iPhone
    • iPad
    Good alternative?
     
12 of 14 BoldDesk alternatives