HelpSquad Alternatives

HelpSquad is described as 'Our HelpSquad conversion specialists are your dedicated live chat sales and support agents, monitoring and responding to your online visitors with the grace and professionalism that your business deserves' and is an app in the business & commerce category. There are more than 25 alternatives to HelpSquad for a variety of platforms, including Web-based, Android, iPhone, Mac and Windows apps. The best HelpSquad alternative is Chatwoot, which is both free and Open Source. Other great apps like HelpSquad are Intercom, Zendesk Chat, Chaskiq and LiveAgent.

HelpSquad alternatives are mainly Customer Support Tools but may also be Help Desk Apps or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of HelpSquad.

HelpSquad alternatives page was last updated

HelpSquad

Paid • Proprietary

Online
Android
iPhone
Android Tablet
iPad

Our HelpSquad conversion specialists are your dedicated live chat sales and support agents, monitoring and responding to...

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Chatwoot
Is this is a good alternative?
Yes
No
Freemium • Open Source
Customer Support Tool
Help Desk App
CRM System
Self-Hosted
Software as a Service (SaaS)
Cloudron
202 Chatwoot alternatives
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
- - Chatwoot is the most popular SaaS & Self-Hosted alternative to HelpSquad.
- - Chatwoot is the most popular Open Source & free alternative to HelpSquad.
Suggest and vote on features
Chatwoot Features
Whatsapp integration
Live Support Chat
Telegram integration
Agent dashboard
Facebook Messenger integration
Chat widget
Customer service
Intercom
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
Email Marketing Service
Online
Android
iPhone
234 Intercom alternatives
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
- - Intercom is the most popular Web-based, Android & iPhone alternative to HelpSquad.
- - Intercom is the most popular commercial alternative to HelpSquad.
Suggest and vote on features
Intercom Features
1. Customer SegmentationIntercom allows you to divide your customers into segments, so you can determine and work with your target audience.
Cloud-Based CRM
Live chat for websites
Chat Bot
Canned responses
Social media integration
Helpdesk ticketing
Knowledge base
Onboarding
User Profiles
Knowledge Base structuring
Zendesk Chat
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Online
Android
iPhone
Android Tablet
iPad
165 Zendesk Chat alternatives
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
- - Zendesk Chat is the most popular iPad & Android Tablet alternative to HelpSquad.
Suggest and vote on features
Zendesk Chat Features
Live Support Chat
Chaskiq
Is this is a good alternative?
Yes
No
Free • Open Source
Self-Hosted
191 Chaskiq alternatives
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
Suggest and vote on features
Chaskiq Features
Help Center
Agent's conversation routing
Product tours
Integrated Bulk Emailing
Triggerable conversational bots
Chat Bot
LiveAgent
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
CRM System
Online
Android
iPhone
Android Tablet
iPad
PHP
195 LiveAgent alternatives
LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...
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LiveAgent Features
1. GamificationLiveAgent makes use of game-design elements such as point scoring, competition, achievements, etc.
2. VoiP CallsLiveAgent allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Beat maker
Knowledge base
Call recording
Customer service
Helpdesk ticketing
Ticketing
Live Support Chat
Integrated Chat
Crisp
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Instant Messenger
Mac
Windows
Linux
Online
Android
iPhone
125 Crisp alternatives
Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.
- - Crisp is the most popular Windows, Mac & Linux alternative to HelpSquad.
Suggest and vote on features
Crisp Features
Knowledge base
Real Time Chat
Unlimited users
Traffic Monitoring
Live Support Chat
Integrated Chat
User Profiles with Location
Online chat
Olark
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Instant Messenger
Online
131 Olark alternatives
Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.
Suggest and vote on features
Olark Features
Real Time Chat
Live Support Chat
Online chat
Traffic Monitoring
LiveChat
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Mac
Windows
Online
Android
iPhone
iPad
207 LiveChat alternatives
LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.
Suggest and vote on features
LiveChat Features
1. Marketing AutomationLiveChat can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
2. Desktop SharingLiveChat enables you to share your screen with other people in the same office or working remotely.
3. Customer SegmentationLiveChat allows you to divide your customers into segments, so you can determine and work with your target audience.
4. Real time collaborationMultiple users can work together in LiveChat simultaneously.
5. Multiple Account supportLiveChat support multiple accounts without the need to logout and login
6. Ad-freeLiveChat doesn't contain any form of external advertising.
7. End-to-End EncryptionLiveChat has E2E Encryption, for entire or parts of the app.
8. Auto ResponderLiveChat allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
9. Two-factor AuthenticationLiveChat supports two-factor authentication (2FA).
Custom widgets
Canned responses
Email automation
Chat Bot
Customizable
Knowledge base
Web-Based
Integration with CRMs
Live Support Chat
Lightweight
Jitbit Live Chat
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Online
104 Jitbit Live Chat alternatives
Web based live chat software. Deliver more personal experience to your visitors and customers in real time.
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Jitbit Live Chat Features
Live Support Chat
Momentum.link
Is this is a good alternative?
Yes
No
Paid • Proprietary
Online
218 Momentum.link alternatives
The marketing moment prefigures the marketing of tomorrow, where marketing will make sense and the marks of recognition. Where marketing will help make advertisers more humane, more useful, focused on the well-being of consumers.
Suggest and vote on features
Momentum.link Features
Live Push Notifications
SMS Notifications
Email notifications
Chaport
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Help Desk App
Mac
Windows
Online
Android
iPhone
114 Chaport alternatives
Chaport is multi-channel customer messaging software for businesses of all sizes designed to help companies communicate with website visitors and convert them into loyal customers. It is easy to install, compatible with all websites, and doesn't affect website load time.
Suggest and vote on features
Chaport Features
1. Works OfflineChaport can be used without the need to connect to the internet.
Facebook integration
WordPress Integration
Multiple languages
GDPR Compliant
Telegram integration
Website Chat Widget
Live chat for websites
Unified communications
Omnichannel messaging
Bots
Froged
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Email Marketing Service
Android
iPhone
Software as a Service (SaaS)
191 Froged alternatives
Behavioral messaging platform to increase your sells, improve your support and engage your customers.
Suggest and vote on features
Froged Features
1. Marketing AutomationFroged can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Email automation
Behavioural targeting
Automatic messages
User Profiles with Location
Data analytics
Integrated Chat
Email tracking
User Profiles
Knowledge base
Automatic customer engagement