Sygma AlternativesHelp Desk Platforms and other similar apps like Sygma

Alternatives list

1. 

   

   Deskhero

    8 likes

   Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • Customer Feedback Manager

   Origin

   • Sweden
   • EU

   Platforms

   • Online

   • Sweden
   • EU

   

   

   

   +5

   

   More about Deskhero  

   

   Good alternative?Is Deskhero a good alternative to Sygma?

    
2. 

   

   Freshdesk

    124 likes

   Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.

   141 Freshdesk alternatives

   Cost / License

   • Freemium
   • Proprietary

   Application typeApplication types

   • Help Desk
   • Customer Feedback Manager

   Origin

   • United States

   Platforms

   • Mac
   • Windows
   • Linux
   • Online
   • Android
   • iPhone
   • Chrome OS
   • Android Tablet
   • iPad
   • Google Workspace

   • United States

   

   

   

   +8

   

   More about Freshdesk  

   

   Good alternative?Is Freshdesk a good alternative to Sygma?

    
4. 

   

   osTicket

    70 likes

   Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

   143 osTicket alternatives

   Cost / License

   • Free
   • Open Source (GPL-2.0)

   Application type

   • Help Desk

   Origin

   • United States

   Platforms

   • Windows
   • Linux
   • Online
   • MySQL Community Edition
   • Self-Hosted
   • PHP
   • Cloudron

   • United States

   

   

   

   +3

   

   More about osTicket  

   

   Good alternative?Is osTicket a good alternative to Sygma?

    
5. Ad

   

   

   LiveAgent

   Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widg...

   https://www.liveagent.com

   Learn More
6. 

   

   Zendesk

    67 likes

   Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

   319 Zendesk alternatives

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United States

   Platforms

   • Online
   • Android
   • iPhone
   • Android Tablet
   • iPad

   • United States

   

   

   

   More about Zendesk  

   

   Good alternative?Is Zendesk a good alternative to Sygma?

    
7. 

   

   LiveAgent

    56 likes

   Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • CRM

   Origin

   • Slovakia
   • EU

   Platforms

   • Online
   • Android
   • iPhone
   • Android Tablet
   • iPad
   • PHP

   • Slovakia
   • EU

   

   

   

   +4

   

   More about LiveAgent  

   

   Good alternative?Is LiveAgent a good alternative to Sygma?

    
9. 

   

   ManageEngine ServiceDesk Plus

    2 likes

   ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • India

   Platforms

   • Windows
   • Linux
   • Online
   • Android
   • iPhone
   • Blackberry
   • Windows Phone
   • iPad
   • Self-Hosted

   • India

   

   

   

   +9

   

   More about ManageEngine ServiceDesk Plus  

   

   Good alternative?Is this a good alternative to Sygma?

    
10. 

    

    Atera

     43 likes

    Atera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • Israel

    Platforms

    • Mac
    • Windows
    • Linux
    • Online

    • Israel

    

    

    

    +1

    

    More about Atera  

    

    Good alternative?Is Atera a good alternative to Sygma?

     
11. 

    

    ProProfs Help Desk

     82 likes

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    201 ProProfs Help Desk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • Customer Feedback Manager

    Origin

    • United States

    Platforms

    • Online

    • United States

    

    

    

    +2

    

    More about ProProfs Help Desk  

    

    Good alternative?Is ProProfs Help Desk a good alternative to Sygma?

     
12. 

    

    Kayako

     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • CRM

    Origin

    • United Kingdom

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad

    • United Kingdom

    

    More about Kayako  

    

    Good alternative?Is Kayako a good alternative to Sygma?

     
13. 

    

    ConnectWise Automate

     3 likes

    Enterprise monitoring, automation, and management. Cross-platform. Integrates with other ConnectWise products. Formerly known as Labtech.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Remote Desktop
    • Network Monitor

    Origin

    • United States

    Platforms

    • Mac
    • Windows
    • Linux
    • Windows Mobile
    • Android
    • iPhone
    • iPad

    • United States

    

    

    

    +4

    

    More about ConnectWise Automate  

    

    Good alternative?Is ConnectWise Automate a good alternative to Sygma?

     
14. 

    

    Helpy.io

     9 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    • Help Desk

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    

    

    

    +1

    

    More about Helpy.io  

    

    Good alternative?Is Helpy.io a good alternative to Sygma?

     
15. 

    

    Kaseya VSA

     4 likes

    Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Remote Desktop

    Origin

    • United States

    Platforms

    • Windows
    • Linux
    • Online

    

    Good alternative?Is Kaseya VSA a good alternative to Sygma?