Sygma Alternatives

Sygma is described as 'Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar' and is a Help Desk app in the office & productivity category. There are more than 25 alternatives to Sygma for a variety of platforms, including Online / Web-based, iPhone, Android, Windows and Linux. The best alternative is osTicket, which is both free and Open Source. Other great apps like Sygma are Zendesk, ProProfs Help Desk, Freshdesk and Atera.

Sygma alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Remote Desktop Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Sygma.

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Sygma

Freemium • Proprietary
Help Desk App

Mac
Windows
Linux
Online

Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage...

Learn more about Sygma

osTicket
Is this a good alternative?
Yes
No
Free • Open Source
Help Desk App
Customer Support Tool
Task Management Tool
Windows
Linux
Online
MySQL Community Edition
Self-Hosted
PHP
Cloudron
103 alternatives to osTicket
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
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osTicket Features
Ticketing
Helpdesk ticketing
Dockerized
Zendesk
Is this a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
Android
iPhone
iPad
Android Tablet
234 alternatives to Zendesk
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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Zendesk Features
Knowledge base
Email integration
On Demand
ProProfs Help Desk
Is this a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
171 alternatives to ProProfs Help Desk
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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ProProfs Help Desk Features
Shared inbox
Helpdesk ticketing
Canned responses
In-built Bug tracking
Custom data fields
Reporting
Instant Replay
Knowledge Management
Knowledge Base structuring
Ticketing
Freshdesk
Is this a good alternative?
Yes
No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
212 alternatives to Freshdesk
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
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Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
Atera
Is this a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Network Monitor
Windows
Online
Linux
Mac
53 alternatives to Atera
Atera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work.
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Atera Features
Asset Management
Remote monitoring
Servicedesk
DeskXpand
Is this a good alternative?
Yes
No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Online
Software as a Service (SaaS)
210 alternatives to DeskXpand
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
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DeskXpand Features
1. Desktop SharingDeskXpand enables you to share your screen with other people in the same office or working remotely.
2. No Coding RequiredDeskXpand can be used without an coding or programming skills.
3. LightweightDeskXpand consumes less device resources compared to similar apps.
4. Real time collaborationMultiple users can work together in DeskXpand simultaneously.
5. Auto ResponderDeskXpand allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
6. Extensible by Plugins/ExtensionsDeskXpand can be extended with add-ons, plugins and extensions.
7. Ad-freeDeskXpand doesn't contain any form of external advertising.
Ticketing
Helpdesk ticketing
LiveAgent
Is this a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
CRM System
Online
Android
iPhone
Android Tablet
iPad
PHP
189 alternatives to LiveAgent
LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...
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LiveAgent Features
1. GamificationLiveAgent makes use of game-design elements such as point scoring, competition, achievements, etc.
2. VoiP CallsLiveAgent allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Beat maker
Knowledge base
Call recording
Customer service
Helpdesk ticketing
Ticketing
Live Support Chat
Integrated Chat
ContractZen
Is this a good alternative?
Yes
No
Paid • Proprietary
E-signature Tool
Document Manager
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)
35 alternatives to ContractZen
Secure governance software with advanced contract management, board portal, entity management, e-signature, and virtual data rooms (VDR). Loved by hundreds of companies in over 30 countries, ContractZen is the best governance software for SMBs.
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ContractZen Features
1. OCRExtract the text from a screen capture or file and paste it into another document for edits.
Secure File Sharing
Smart contracts
Governance
PDF OCR
Contract Management
Audit Trail
Due Diligence Management
Meeting management
Online Contracts
Visual Tagging
ConnectWise Automate
Is this a good alternative?
Yes
No
Paid • Proprietary
Network Monitor
Remote Desktop Tool
Mac
Windows
Linux
Windows Mobile
Android
iPhone
iPad
16 alternatives to ConnectWise Automate
ConnectWise Automate is a very complex system and can be used to manage almost everything an IT department needs to manage. The number of features in Automate can be quite daunting. To help simplify the features, they have been grouped into four major areas.
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ConnectWise Automate Features
1. Support for scriptingConnectWise Automate supports scripts and macros to automate or customize tasks.
Performance Monitoring
Server Monitoring
Helpdesk ticketing
Trengo
Is this a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Mac
Online
Android
iPhone
Software as a Service (SaaS)
182 alternatives to Trengo
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
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Trengo Features
1. Multiple Account supportTrengo support multiple accounts without the need to logout and login
2. VoiP CallsTrengo allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Whatsapp integration
Twitter Integration
Voice Chat
Live Support Chat
Ticketing
Customer service
Live chat for websites
Telegram
Telegram Bot
Helpdesk ticketing