Vivantio AlternativesHelp Desk Platforms & IT Service Management Software like Vivantio

Vivantio is described as 'The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Vivantio for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Vivantio alternative is Spiceworks, which is free. Other great apps like Vivantio are Freshdesk, osTicket, Zendesk and HESK.

More about Vivantio
Copy a direct link to this comment to your clipboard
Vivantio alternatives page was last updated

Alternatives list

  1. Spiceworks icon

    Spiceworks

     84 likes
    Copy a direct link to this comment to your clipboard

    Spiceworks is a software suite for IT professionals to manage networks, troubleshoot issues, and handle IT tasks. It offers free online tools for network connectivity management, remote computer access, user activity monitoring, contract tracking, and inventory scanning.

    133 Spiceworks alternatives

    Cost / License

    • Free
    • Proprietary

    Application types

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    Spiceworks screenshot 1
     

    • Spiceworks is the most popular Web-based, Windows, Android & Android Tablet alternative to Vivantio.

    • Spiceworks is the most popular free alternative to Vivantio.

    • Spiceworks is Free and ProprietaryVivantio is Paid and Proprietary
  2. Freshdesk icon

    Freshdesk

     124 likes
    Copy a direct link to this comment to your clipboard

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    68 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Mac, iPhone, Linux & iPad alternative to Vivantio.

    • Freshdesk is Freemium and ProprietaryVivantio is Paid and Proprietary
    • Freshdesk is CustomizableVivantio is not according to our users
  4. osTicket icon

    osTicket

     70 likes
    Copy a direct link to this comment to your clipboard

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    109 osTicket alternatives

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    Client Interface - Welcome Screen
     

    • osTicket is the most popular Self-Hosted alternative to Vivantio.

    • osTicket is the most popular Open Source alternative to Vivantio.

    • osTicket is Free and Open SourceVivantio is Paid and Proprietary
  5. Ad
    Screenshot
    Freshdesk icon
    Freshdesk

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    https://www.freshworks.com
    Learn More
  6. Zendesk icon

    Zendesk

     67 likes
    Copy a direct link to this comment to your clipboard

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    259 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular commercial alternative to Vivantio.

    • Zendesk is Paid and ProprietaryVivantio is also Paid and Proprietary
  7. HESK icon

    HESK

     16 likes
    Copy a direct link to this comment to your clipboard

    Hesk simplifies customer support with powerful yet incredibly intuitive help desk software trusted by thousands of SMBs worldwide.

    18 HESK alternatives

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Software as a Service (SaaS)
    Tickets overview
     

    • HESK is the most popular SaaS alternative to Vivantio.

    • HESK is Freemium and ProprietaryVivantio is Paid and Proprietary
    • HESK is Privacy focused and LightweightVivantio is not according to our users
  8. GLPI icon

    GLPI

     25 likes
    Copy a direct link to this comment to your clipboard

    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    54 GLPI alternatives

    Cost / License

    • Subscription
    • Open Source

    Application types

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    GLPI screenshot 1
     
  10. monday service icon

    monday service

     1 like
    Copy a direct link to this comment to your clipboard

    Monday Service, product of monday.com , is a platform designed to streamline service delivery for businesses of various sizes. It includes a user-friendly interface, customizable settings, and AI-powered automations.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    monday service screenshot 1
     
  11. Jira Service Management icon

    Jira Service Management

     Like
    Copy a direct link to this comment to your clipboard

    Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Jira Service Management screenshot 1
     
  12. Help Scout icon

    Help Scout

     29 likes
    Copy a direct link to this comment to your clipboard

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Help Scout screenshot 1
     
  13. Freshservice icon

    Freshservice

     35 likes
    Copy a direct link to this comment to your clipboard

    AI-powered IT service management platform offering codeless automation, self-service capabilities, built-in workflows, integrations with major apps, ticket management, performance data insights, and tools for workflow automation to optimize IT operations and collaboration.

    36 Freshservice alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Freshservice screenshot 1
     
  15. Tender Support icon

    Tender Support

     11 likes
    Copy a direct link to this comment to your clipboard

    Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    Tender Support screenshot 1
     
12 of 98 Vivantio alternatives