Tiledesk is described as 'Open source live chat platform with AI chatbots, multi-channel messaging, real-time support, customization options, and WhatsApp to website integration' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Tiledesk for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Tiledesk alternative is Libredesk, which is both free and Open Source. Other great apps like Tiledesk are FreeScout, Text App, Zendesk Chat and Tidio .
Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
Libredesk is the most popular Self-Hosted alternative to Tiledesk.
Libredesk is the most popular Open Source & free alternative to Tiledesk.
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
FreeScout is the most popular Android, Mac, iPhone, Linux, iPad & Android Tablet alternative to Tiledesk.
AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.
Text App is the most popular Web-based & SaaS alternative to Tiledesk.
Text App is the most popular commercial alternative to Tiledesk.
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.
Tidio is the most popular Windows alternative to Tiledesk.
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
Enable AI chatbots derived from links, PDFs, and knowledge bases to automate support and sales. Quick setup without coding enhances customer interaction by reducing queries up to 70%. Customizable bots escalate issues, offer analytics, and improve through training.
Streamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.
CustomGPT lets you "Build Your Own ChatBOT" with your own data. Using OpenAI's language models, this chatbot lets you write blog posts, answer customer service questions, plus 100+ use cases.
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
Digistant is a customer engagement platform that provides Digital Assistance to your customers. The core features of the platform that are relevant to your organization are:
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