Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
Tiledesk AlternativesHelp Desk Platforms and other similar apps like Tiledesk
Tiledesk is described as 'Open source live chat platform with AI chatbots, multi-channel messaging, real-time support, customization options, and WhatsApp to website integration' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Tiledesk for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Tiledesk alternative is Libredesk, which is both free and Open Source. Other great apps like Tiledesk are FreeScout, Text App, Zendesk Chat and Tidio .
Alternatives list
- 41 Libredesk alternatives
104 FreeScout alternativesFree open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
Cost / License
- Freemium
- Open Source (AGPL-3.0)
Application type
Platforms
- Mac
- Linux
- Android
- iPhone
- Android Tablet
- iPad
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Laravel
- PHP
- Cloudron
+2
AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+4
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- BigCommerce
- Shopify
- Software as a Service (SaaS)
- PrestaShop
- Wordpress
- Magento / Adobe Commerce
- WooCommerce
+9
Cost / License
- Freemium
- Open Source
Application type
Platforms
- Self-Hosted
- Software as a Service (SaaS)
- Cloudron
- Online
- Android
- iPhone
- iPad
- Android Tablet
+5
301 Intercom alternativesIntercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
+3
Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
Cost / License
- Free
- Open Source (GPL-3.0)
Application type
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
Enable AI chatbots derived from links, PDFs, and knowledge bases to automate support and sales. Quick setup without coding enhances customer interaction by reducing queries up to 70%. Customizable bots escalate issues, offer analytics, and improve through training.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
41 HelpDesk alternativesStreamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- UNIX Web Browser
- LiveChat
- Software as a Service (SaaS)
+3
CustomGPT lets you "Build Your Own ChatBOT" with your own data. Using OpenAI's language models, this chatbot lets you write blog posts, answer customer service questions, plus 100+ use cases.
+2
187 Chaskiq alternativesChaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
Cost / License
- Free
- Open Source
Platforms
- Self-Hosted
+9
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