Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.




respond.io is described as 'AI-powered customer conversation platform unifying messaging apps, email, SMS, and webchat in one inbox with workflow automation, analytics, and marketing tools' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to respond.io for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best respond.io alternative is FreeScout, which is both free and Open Source. Other great apps like respond.io are tawk.to, Text App, LenoChat and Zendesk Chat.
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.




tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.




Lightweight platform offering live chat, automated AI chatbot, and copilot support for startups and small businesses, with social media integrations, simple website installation, free AI-assisted replies, operating hours, and practical communication tools.




Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.




SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.




Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.




AI platform connecting tech stack, automating repetitive tasks, and resolving business challenges. Features Concierge chatbot, IT process automation, and tools for sales, customer service, and operations. Industries span Insurance, Banking, Education, and more.




Lyro is the first conversational AI chatbot for small and medium businesses, made to automatically solve up to 70% of customer problems.
