Apps with 'Customer Support Automation' feature

All apps in Apps with 'Customer Support Automation' feature category. Use the filters below to narrow down your search. 
Copy a direct link to this comment to your clipboard
  1. Tidio  icon
     35 likes

    Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.

    • Help Desk Platform
    • FreemiumProprietary
    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • Wordpress
    • WooCommerce
    • PrestaShop
    • Adobe Commerce
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent
    Best alternatives are HubSpot iconHubSpotandLibredesk iconLibredesk43 alternatives
  2. SureSteps icon
     4 likes

    Boost your customer support by creating personalized step-by-step instructions that turn into interactive support in an instant.

    • FreemiumProprietary
    • Online
    SureSteps screenshot 1
    Best alternatives are Guidejar iconGuidejarandGuidde iconGuidde9 alternatives
  3. Capacity icon
     Like

    AI-powered platform connects tech stack, automates tasks, and solves business challenges. Offers chatbots, IT support automation, and sales engagement.

    Capacity screenshot 1
    Best alternatives are FreeScout iconFreeScoutandFreshdesk iconFreshdesk45 alternatives
  4. ChatbotPack.com is a next-generation chatbot platform with in-built natural language processing. Using a modular system you may customize each and every module, including adding your own language analytics, security, logging, and integrations to your existing systems and devices.

    Best alternatives are Khoj iconKhojandFreeScout iconFreeScout63 alternatives
  5. Fini icon
     6 likes

    Fini is an AI agent that learns from real support tickets, understands customer intent, and takes action to resolve most issues.

    • FreemiumProprietary
    • Software as a Service (SaaS)
    • Online
    Experience Fini – the AI customer support agent that delivers real resolutions. Instantly handle customer queries with intelligent, human-like responses, 24/7 reliability, and seamless automation that feels like your best team member never sleeps.
    Best alternatives are HubSpot iconHubSpotandZendesk iconZendesk2 alternatives
  6. Kapture CX icon
     1 like

    Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones.

    • CRM System
    • Windows
    • Android
    • iPhone
    Best alternatives are Odoo iconOdooandHubSpot iconHubSpot52 alternatives
  7. Smax AI icon
     1 like

    All-in-One Sales & Engagement Automation to turn chats into conversions - with Multichannel Live Chat, AI Agents, Automation Flow Builder, Remarketing Tools, and Ads Optimization - all in one seamless platform.

    • AI Chatbot
    • FreemiumProprietary
    • Online
    • Software as a Service (SaaS)
    All-in-One Sales & Engagement Automation Platform
    Best alternatives are Tidio  iconTidio andChatBot iconChatBot6 alternatives
  8. Newired icon
     12 likes

    Newired empowers companies to speed up user onboarding on virtually any web application, by making the user learn and perform on the go. We shall not forget that digital is, first and foremost, for people.

    • Mac
    • Windows
    • Linux
    • Online
    Newired screenshot 1
    Best alternatives are Guidde iconGuiddeandFlows.sh iconFlows.sh22 alternatives
  9. TalkLift icon
     1 like

    TalkLift helps businesses optimize leads generations on their website and social media while automating conversation with customers using chatbots. No coding is required to create chatbots using our platform.

    • Online
    An e-commerce chatbot assisting the user to make a purchase. The chatbot can recommend products based on user preference thereby helping businesses close deals faster. The customer can purchase the item and check out without needing to leave their favourite messaging app.
    Best alternatives are ManyChat iconManyChat29 alternatives
  10. Conversational AI-powered Process Automation Platform, AI-powered Chatbots platform for automating end to end customer engagements to increase revenues and decrease contact center loads.

    • Online
    Best alternatives are Chatwoot iconChatwootandIntercom iconIntercom15 alternatives
  11. Resolve and complete customer requests autonomously, enable self-service resolutions, automate complex workflows with Intelligent Process Automation, and drastically reduce costs.

    • Online
    • Software as a Service (SaaS)
    AI Customer Service screenshot 1
    Best alternatives are CopilotKit iconCopilotKitandDanswer iconDanswer30 alternatives
  12. Todvob icon
     Like

    Todvob is an AI agent builder that helps businesses automate customer interactions across multiple platforms from a single, easy-to-use dashboard. Whether for websites, Messenger, WhatsApp, Telegram, or other social channels, Todvob enables you to create intelligent chatbots...

    • FreemiumOpen Source
    • Online
    • Software as a Service (SaaS)
    Todvob screenshot 1
    Best alternatives are tawk.to icontawk.toandChatwoot iconChatwoot6 alternatives
  13. Activechat.ai is an advanced visual chatbot development platform. It is focused on conversational design and contains lots of tools for seamless business integrations.

    • Software as a Service (SaaS)
    Activechat.ai screenshot 1
    Best alternatives are ManyChat iconManyChat27 alternatives
  14. Malcolm! icon
     Like

    Malcolm! let's you quickly create an online self-service system that your business can use with your own customers.

    An example of a customer facing fully branded form (workflow)
    Best alternatives are Google Forms iconGoogle FormsandFormbricks iconFormbricks26 alternatives
  15. Chatisto icon
     Like

    Customer support platform that combines AI automation with live chat capabilities. Create customized customer interaction workflows that integrate both automated AI responses and human support agents.

    • Online
    • Software as a Service (SaaS)
    Scenario builder
    Best alternatives are Libredesk iconLibredeskandHubSpot iconHubSpot57 alternatives