The top-rated alternative to Zendesk is Deskhero. It's paid, but Libredesk and osTicket are free. People also recommend FreeScout, HubSpot, Freshdesk and LiveAgent. Help Desk Platforms like Zendesk are a crowded field, with more than 100 alternatives for the web, Windows, Android, iPhone and self-hosting.
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
United States
Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
United States
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Netherlands
EU
Atera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work.
Israel
Acquire.io is a one-stop customer support solutions for businesses. It's highly advanced and innovative tools encourage customer engagement and success across the board.
India
Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.
South Korea
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
United States
Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...
Desku is an all-in-one customer support and customer experience platform helping small and medium-scale businesses provide better and faster customer support with the help of automation and AI chatbots.
United States
Poland
