Zendesk is described as 'Web-based software for customer support, featuring a ticket system, AI assistance, and support through multiple channels with integration options' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Zendesk alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk are osTicket, HelpCrunch, UseResponse and Freshdesk.
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.
HaloITSM is an IT service management solution that helps businesses streamline the incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and...
Acquire.io is a one-stop customer support solutions for businesses. It's highly advanced and innovative tools encourage customer engagement and success across the board.
Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
Desku is an all-in-one customer support and customer experience platform helping small and medium-scale businesses provide better and faster customer support with the help of automation and AI chatbots.
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Most futuristic helpdesk there is on planet earth! Power packed feature-set and excellent customer support!