Zendesk Alternatives
The top-rated alternative to Zendesk is Deskhero. It's paid, but Libredesk and osTicket are free. People also recommend FreeScout, HubSpot, Freshdesk and LiveAgent. Help Desk Platforms like Zendesk are a crowded field, with more than 100 alternatives for the web, Windows, Android, iPhone and self-hosting.
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Alternatives list
111 SmarterTrack Help Desk 7 alternativesSmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
United States
Fullview is the end-to-end platform for technical customer support. Co-browse, video chat, call or remote access your customers in realtime to troubleshoot their problems on the go.
Cost / License
- Paid
- Proprietary
Platforms
- Software as a Service (SaaS)
55 ProProfs Knowledge Base alternativesProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
Lightweight platform offering live chat, automated AI chatbot, and copilot support for startups and small businesses, with social media integrations, simple website installation, free AI-assisted replies, operating hours, and practical communication tools.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Online
- Android
- iPhone
- Shopify
- Sass
- Wordpress
Australia
+3
Help Desk and Messaging Platform for Support, Sales, and Service. Win more raving fans with the only helpdesk you’ll ever need. An easy to use customer service platform for all channels. From your very first support rep to one hundred—and beyond!
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+2
182 UserEcho alternativesUserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- iPhone
- iPad
- Software as a Service (SaaS)
Russia
+7
Halo Service Desk is a single, all-inclusive service desk software solution, designed to streamline processes related to workflow management, operations automation, customer & employee engagement, and more.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
United Kingdom
123 Enchant.com alternativesSimple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- United States
50 Richpanel alternativesRichpanel is a Live Chat & Helpdesk tool specially designed for e-commerce stores with deep integrations to Shopify, Woocommerce & Magento.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Online
- United States
+3
Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- Windows Phone
- Self-Hosted
India
+1
HaloITSM is an IT service management solution that helps businesses streamline the incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and...
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Software as a Service (SaaS)
- United Kingdom
+1
