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    Zendesk Alternatives

    Zendesk is described as 'Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries' and is a popular Help Desk in the Business & Commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including Online / Web-based, Windows, Android, SaaS and iPhone. Most alternatives are Help Desks and Customer Support Tool. The best alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk are HelpCrunch (Paid), UseResponse (Paid), osTicket (Free, Open Source) and LiveAgent (Paid).

    This page was last updated May 17, 2022
    Zendesk
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    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
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    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
    Learn more about Zendesk

    1. Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.
    2. Help Desk Software for Small Businesses.


    3. Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
    4. Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.
      • Online
      • Chrome OS
      • Self-Hosted
      More
      The only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.


      • FreemiumProprietary
      • Software as a Service (SaaS)
      More
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      Kampsite was made with the aim of helping companies engage with their users to build the features and products that their customers actually want.
      • Mac
      • Windows
      • Linux
      • Online
      • Android
      • iPhone
      • Chrome OS
      • Android Tablet
      • iPad
      More
      Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.
      Helprace vs Zendesk opinions
      pros, cons and recent comments
      Feature-full and less expensive.
      Positive comment over 6 years ago

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    5. Richpanel is a Live Chat & Helpdesk tool specially designed for e-commerce stores. With deep integrations to Shopify, Woocommerce & Magento, agents can see data-rich customer profiles next to each message.
    6. Zendo is a Client Portal software that lets businesses handle customer requests in one place. Zendo helps sell bespoke services online; saves time by reducing context switching, manual and repetitive tasks, or managing customer communications.
    7. Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
    Showing 60 of 232 alternatives