Zendesk is described as 'Web-based software for customer support, featuring a ticket system, AI assistance, and support through multiple channels with integration options' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Zendesk alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk are osTicket, UseResponse, HelpCrunch and Freshdesk.
Requestbox is a workflow/request management platform. Requestbox allows users to create web based solutions without any programming knowledge. A complete solution can be designed and built within Requestbox.
Cayzu is a cloud-based help desk software solution designed to manage customer service for small and medium sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage...
ZupportDesk live chat and help desk software offers a Cloud based CRM solution for online customer support and website monitoring.
The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.
AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.
Euphoric.ai is a multi-channel help desk designed to enhance customer service experiences. By integrating various communication methods, it enables teams to handle inquiries more efficiently.
An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.
Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...
An open source ticket management & help desk solution. A freshdesk alternative.
Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.
Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based processes and is available SaaS or on-premises.
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
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