DoppleDesk icon
DoppleDesk icon

DoppleDesk

DoppleDesk gives small teams a clean, easy-to-use ticketing queue for tracking support requests. Teams can create a free, branded public portal where anyone can submit a ticket without creating an account.

DoppleDesk's queue, with the DoppleDesk icon and wordmark in front of it.

Cost / License

  • Freemium (Subscription)
  • Proprietary

Application type

Platforms

  • Online
  • Software as a Service (SaaS)
A customized public DoppleDesk ticket portal.
DoppleDesk's ticket queue, with a ticket assigned to an agent.
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Features

Properties

  1.  Privacy focused
  2.  Lightweight

Features

  1.  Real time collaboration
  2.  Cloud Sync
  3.  Ad-free
  4.  Dark Mode
  5.  Support for @mentions
  6.  No Tracking
  7.  Reminders
  8.  Helpdesk Ticketing
  9.  Task assignments

 Tags

DoppleDesk News & Activities

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DoppleDesk information

  • Developed by

    US flagDoppleDesk

  • Licensing

    Proprietary and Freemium product.

  • Pricing

    Subscription that costs up to $59 per month + free version with limited functionality.

  • Alternatives

    7 alternatives listed

  • Badge

    Get an embeddable badge for DoppleDesk

  • Supported Languages

    • English
DoppleDesk was added to AlternativeTo by DuraluminHere on and this page was last updated .

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What is DoppleDesk?

DoppleDesk gives small teams a clean, easy-to-use ticketing queue for tracking support requests. Teams can create a free, branded public portal where anyone can submit a ticket without creating an account. Templates and custom fields allow one portal to support different request types.

Agents sign in to a shared workspace where they can view, assign, snooze, comment on, and close tickets from any device. They receive in-app alerts for assignments, mentions, and updates via a notification bell.

DoppleDesk is designed around its free tier: up to 20 agents and 50 active tickets, with no per-seat charges or time limit. Paid Plus and Pro plans add more agents, tickets, templates, and portals at flat rates paid monthly (or annually, with a discount). Built-in CSV export, optional daily or weekly backup emails, and configurable retention rules make it easy to keep records or clear out older tickets automatically. We'll never delete open tickets: if you reach the limit, you can upgrade for more space or delete tickets yourself to make more space again.

DoppleDesk stands out for teams that want a straightforward ticketing system without the per-seat pricing or heavy onboarding typical of larger help desks. Its free tier is built to be usable long-term for small organizations, and its flat-rate upgrades keep costs predictable as a team grows.