Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.


DoppleDesk is described as 'Gives small teams a clean, easy-to-use ticketing queue for tracking support requests. Teams can create a free, branded public portal where anyone can submit a ticket without creating an account' and is a Help Desk platform in the office & productivity category. There are six alternatives to DoppleDesk for a variety of platforms, including Web-based, Android, iPhone, Android Tablet and iPad apps. The best DoppleDesk alternative is Libredesk, which is both free and Open Source. Other great apps like DoppleDesk are FreeScout, Freshdesk, Zendesk and osTicket.
Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.


Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.




Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.




Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.




Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.




Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...



