Track-It! Help Desk Software Alternatives

Track-It! Help Desk Software is described as 'For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Track-It! Help Desk Software for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Track-It! Help Desk Software alternative is FreeScout, which is both free and Open Source. Other great apps like Track-It! Help Desk Software are HubSpot, Freshdesk, i-net HelpDesk and osTicket.

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Track-It! Help Desk Software alternatives page was last updated

Alternatives list

  1. Respond icon
     4 likes
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    Respond is a social media customer service platform built for support teams.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  2. Copy a direct link to this comment to your clipboard

    LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  3. Trengo icon
     3 likes
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    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  4. Helprace icon
     10 likes
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    Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
     
  5. Cerb icon
     8 likes
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    Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  6. Engati icon
     2 likes
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    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
     
  7. Groove icon
     4 likes
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    Help Desk Software for Small Businesses.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
     
  8. Inforobo icon
     2 likes
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    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. TOPdesk ITSM icon
     3 likes
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    TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     
  10. Handesk icon
     1 like
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    Handesk has been created to have a powerful yet simple Ticketing system, we needed a system that allowed us to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
     
  11. Interakt icon
     10 likes
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    Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
     
  12. Copy a direct link to this comment to your clipboard

    MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive ITIL® and ISO/IEC 20000 compatible solution...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
     
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