Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
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Track-It! Help Desk Software Alternatives
Apps similar to Track-It! Help Desk Software include Deskhero. It's paid, but osTicket is free. Other options are FreeScout, HubSpot, Freshdesk and i-net HelpDesk. Help Desk Platforms like Track-It! Help Desk Software are a crowded field, with more than 100 alternatives for the web, Windows, Android, iPhone and Linux.
Alternatives list
- 158 Helpy.io alternatives
158 Astuto alternativesAstuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
Platforms
- Self-Hosted
- Docker
- Global
222 User.com alternativesUser.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- iPad
Russia
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Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
Zenplates provides a premium themes and plugins for Zendesk Guide built using a powerful framework that makes customization easy.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Zendesk
Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration
Cost / License
- Freemium
- Proprietary
Platforms
- Online
India
110 Kaseya VSA alternativesKaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Linux
- Online
61 Respond alternativesRespond is a social media customer service platform built for support teams.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
United States
104 Vivantio alternativesThe Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Self-Hosted
- United States
Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
- United States
+3
183 Trengo alternativesOne inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
Netherlands
EU
61 LanDesk Service Management alternativesLANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
