Track-It! Help Desk Software Alternatives
Track-It! Help Desk Software is described as 'For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Track-It! Help Desk Software for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Track-It! Help Desk Software alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or HubSpot. Other great apps like Track-It! Help Desk Software are Freshdesk, osTicket, i-net HelpDesk and Zendesk.
Alternatives list
Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration
Cost / License
- Freemium
- Proprietary
Platforms
- Online



- 99 Vivantio alternatives
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Self-Hosted



Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.


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- 208 DeskXpand alternatives
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)


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Zenplates provides a premium themes and plugins for Zendesk Guide built using a powerful framework that makes customization easy.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Zendesk

Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone



- 116 Enchant.com alternatives
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.



Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
Cost / License
- Free
- Open Source (AGPL-3.0)
Application type
Alerts
- Discontinued
Platforms
- Self-Hosted
- Docker


Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.
- 94 TeamSupport.com alternatives
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.



Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.


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