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HelpShift Alternatives

HelpShift is described as 'Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app' and is a customer feedback manager in the business & commerce category. There are more than 50 alternatives to HelpShift, not only websites but also apps for a variety of platforms, including iPhone, Android, SaaS and iPad. The best alternative is Freshdesk, which is free. Other great sites and apps similar to HelpShift are Zendesk, ProProfs Help Desk, UseResponse and HelpCrunch.

HelpShift alternatives are mainly Help Desk Apps but may also be Customer Feedback Managers or Customer Support Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of HelpShift.
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  • Online

Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer...

Learn more about HelpShift

  1. Freshdesk icon

    Freshdesk

    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

    Screenshot
  2. Zendesk icon

    Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    Screenshot


  3. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Screenshot
  4. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    Help Center of UseResponse
  5. Live chat software for small businesses and startups.

    All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

    Chat Widget


  6. UserVoice communities are the easiest way to turn customer feedback into action:

    The top professional uservoice feedback system at the example from bit.ly
  7. Get Satisfaction icon

    Get Satisfaction

    • Online

    Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.

    Apple as a succesful example
  8. idea.informer icon

    idea.informer

    • FreeProprietary
    • Online

    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.

    No screenshots yet
  9. All Our Ideas icon

    All Our Ideas

    • FreeOpen Source
    • Online

    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods.

    No screenshots yet
  10. Hypersay is a platform for interactive presentations that massively increase engagement. Keep your audience engaged with polls, questions, private notes and live slide sharing. Store, enrich & deliver presentations from your cloud.

    Screenshot
Showing 10 of 85 alternatives