HelpShift AlternativesCustomer Feedback Managers and other similar apps like HelpShift

HelpShift is described as 'Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app' and is a customer feedback manager in the business & commerce category. There are more than 50 alternatives to HelpShift, not only websites but also apps for a variety of platforms, including iPhone, Android, Mac and iPad apps. The best HelpShift alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Freshdesk or UserReport. Other great sites and apps similar to HelpShift are UserVoice, UseResponse, WoltLab Suite and Tender Support.

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HelpShift alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or Survey Creators.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of HelpShift.
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Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

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HelpShift alternatives page was last updated Oct 10, 2018
  1. Zendesk icon
     66 likes

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    244 Zendesk alternatives
    Zendesk screenshot 1
    Zendesk screenshot 2
    +1
    Zendesk screenshot 3

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand
    Zendesk iconHelpShift Icon

    Zendesk VS HelpShift

    Is Zendesk a good alternative to HelpShift?
     
    • Zendesk is the most popular Web-based, Android, iPhone & iPad alternative to HelpShift.

    • Zendesk is the most popular commercial alternative to HelpShift.

    • Zendesk is Paid and ProprietaryHelpShift is also Paid and Proprietary
  2. Freshdesk icon
     121 likes

    Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and timely service.

    38 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates
    Freshdesk iconHelpShift Icon

    Freshdesk VS HelpShift

    Is Freshdesk a good alternative to HelpShift?
     
    • Freshdesk is the most popular Windows, Mac & Linux alternative to HelpShift.

    • Freshdesk is the most popular free alternative to HelpShift.

    • Freshdesk is Freemium and ProprietaryHelpShift is Paid and Proprietary
  3. UserVoice icon
     79 likes

    Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently.

    190 UserVoice alternatives
    UserVoice screenshot 1

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)

    UserVoice Features

    1.  Suggestion voting
    2.  WordPress Integration
    3.  Multiple languages
    4.  Idea management
    5.  In-App Voting
    UserVoice iconHelpShift Icon

    UserVoice VS HelpShift

    Is UserVoice a good alternative to HelpShift?
     
    • UserVoice is the most popular SaaS alternative to HelpShift.

    • UserVoice is Paid and ProprietaryHelpShift is also Paid and Proprietary
  4. UseResponse icon
     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    199 UseResponse alternatives
    Help Center of UseResponse

    License model

    Platforms

    • Online
    • Self-Hosted

    UseResponse Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base
    UseResponse iconHelpShift Icon

    UseResponse VS HelpShift

    Is UseResponse a good alternative to HelpShift?
     
    • UseResponse is the most popular Self-Hosted alternative to HelpShift.

    • UseResponse is Paid and ProprietaryHelpShift is also Paid and Proprietary
  5. WoltLab Suite icon
     9 likes

    WoltLab Suite (formerly Burning Board) is an enterprise grade CMS built for communities and forums.

    120 WoltLab Suite alternatives
    WoltLab Suite screenshot 1

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    WoltLab Suite iconHelpShift Icon

    WoltLab Suite VS HelpShift

    Is WoltLab Suite a good alternative to HelpShift?
     
  6. Tender Support icon
     11 likes

    Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

    96 Tender Support alternatives
    Tender Support screenshot 1

    License model

    Platforms

    • Online

    Tender Support Features

    1.  Knowledge base
    2.  On Demand
    Tender Support iconHelpShift Icon

    Tender Support VS HelpShift

    Is Tender Support a good alternative to HelpShift?
     
  7. Deskero icon
     16 likes

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    134 Deskero alternatives
    Deskero screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac

    Deskero Features

    1.  Customer service
    2.  Multi Channel
    3.  Embeddable
    Deskero iconHelpShift Icon

    Deskero VS HelpShift

    Is Deskero a good alternative to HelpShift?
     
  8. Zoho Desk icon
     2 likes

    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.

    76 Zoho Desk alternatives
    Zoho Desk screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zoho Desk Features

    1.  Multiple languages
    2.  Contract Management
    3.  Knowledge base
    4.  Self-Service Integration
    5.  Web-Based
    6.  Helpdesk Ticketing
    Zoho Desk iconHelpShift Icon

    Zoho Desk VS HelpShift

    Is Zoho Desk a good alternative to HelpShift?
     
  9. Zonka Feedback icon
     Like this app

    Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system.

    97 Zonka Feedback alternatives
    Zonka Feedback screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zonka Feedback Features

    1.  Support for Gestures
    2.  Works Offline
    3.  White-labeled
    4.  Question Branching
    5.  Net Promoter Score (NPS)
    6.  Feedback collection
    7.  Skip Logic
    8.  Embeddable
    9.  Multiple languages
    10.  Location-based
    Zonka Feedback iconHelpShift Icon

    Zonka Feedback VS HelpShift

    Is Zonka Feedback a good alternative to HelpShift?
     
  10. ProProfs Help Desk icon
     82 likes

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    171 ProProfs Help Desk alternatives
    ProProfs Help Desk screenshot 1

    License model

    Application type

    Platforms

    • Online

    ProProfs Help Desk Features

    1.  Shared inbox
    2.  Helpdesk Ticketing
    3.  Canned responses
    4.  In-built Bug tracking
    5.  Custom data fields
    6.  Reporting
    7.  Instant Replay
    8.  Knowledge Management
    9.  Knowledge Base structuring
    ProProfs Help Desk iconHelpShift Icon

    ProProfs Help Desk VS HelpShift

    Is ProProfs Help Desk a good alternative to HelpShift?
     
  11. UserReport icon
     33 likes

    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

    200 UserReport alternatives
    First page of UserReport online survey - Own logo and colors can be added

    License model

    • FreeProprietary

    Platforms

    • Online

    UserReport Features

    1.  Crowdsourced
    2.  Heatmap
    3.  Email deliverability
    4.  Apps with Google Analytics Integration
    5.  Multiple languages
    UserReport iconHelpShift Icon

    UserReport VS HelpShift

    Is UserReport a good alternative to HelpShift?
     
  12. UserEcho icon
     59 likes

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    169 UserEcho alternatives
    Main page

    License model

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)

    UserEcho Features

    1.  Salesforce integration
    2.  Knowledge Management
    3.  Live Support Chat
    UserEcho iconHelpShift Icon

    UserEcho VS HelpShift

    Is UserEcho a good alternative to HelpShift?
     
12 of 79 HelpShift alternatives