HelpShift Alternatives

HelpShift is described as 'Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app' and is a customer feedback manager in the business & commerce category. There are more than 50 alternatives to HelpShift, not only websites but also apps for a variety of platforms, including iPhone, Android, Mac and iPad apps. The best HelpShift alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Freshdesk or UserReport. Other great sites and apps similar to HelpShift are UserVoice, UseResponse, WoltLab Suite and Tender Support.

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HelpShift alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or Survey Creators.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of HelpShift.
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Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

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HelpShift alternatives page was last updated Nov 17, 2018
  1. Best Support System icon
     3 likes

    Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    185 Best Support System alternatives
    Best Support System screenshot 1

    License model

    Platforms

    • Online
    • Self-Hosted

    Best Support System Features

    1.  Integrated Search
    2.  Dockerized
    3.  Helpdesk Ticketing
    4.  Integrated Chat
    5. Facebook icon  Facebook integration
    Best Support System iconHelpShift Icon

    Best Support System VS HelpShift

    Is Best Support System a good alternative to HelpShift?
     
  2. CustomerSure icon
     3 likes

    CustomerSure is simple, web-based customer feedback software to help turn feedback into profitable growth. It's specially designed for small to medium sized businesses. CustomerSure is different because feedback is primarily customer-to-company rather than...

    25 CustomerSure alternatives
    Lightning fast, customer-friendly satisfaction surveys

    License model

    Platforms

    • Online

    CustomerSure Features

    1.  Customer service
    CustomerSure iconHelpShift Icon

    CustomerSure VS HelpShift

    Is CustomerSure a good alternative to HelpShift?
     
  3. eStreamDesk icon
     1 like

    Ticketed support and e-mail management

    If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.

    125 eStreamDesk alternatives
    eStreamDesk screenshot 1

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online

    eStreamDesk Features

    1.  Helpdesk Ticketing
    eStreamDesk iconHelpShift Icon

    eStreamDesk VS HelpShift

    Is eStreamDesk a good alternative to HelpShift?
     
  4. BugPlug icon
     1 like

    Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.

    131 BugPlug alternatives
    BugPlug screenshot 1

    License model

    Platforms

    • Online

    BugPlug Features

    1. Trello icon  Trello integration
    BugPlug iconHelpShift Icon

    BugPlug VS HelpShift

    Is BugPlug a good alternative to HelpShift?
     
  5. GetSmily icon
     Like this app

    GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.

    79 GetSmily alternatives
    GetSmily screenshot 1

    License model

    Platforms

    • Online
    GetSmily iconHelpShift Icon

    GetSmily VS HelpShift

    Is GetSmily a good alternative to HelpShift?
     
  6.  2 likes

    If your business needs to log, track, manage, automate and escalate support issues, then please read on.

    113 HelpMaster alternatives

    License model

    Platforms

    • Windows
    • Online

    HelpMaster Features

    1.  Knowledge Management
    2.  Workflow
    HelpShift Icon

    HelpMaster VS HelpShift

    Is HelpMaster a good alternative to HelpShift?
     
  7. iPerceptions icon
     1 like

    Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.

    135 iPerceptions alternatives

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    iPerceptions iconHelpShift Icon

    iPerceptions VS HelpShift

    Is iPerceptions a good alternative to HelpShift?
     
  8.  Like this app

    FEEDBACKdeck brings to WordPress, a gorgeous way to capture user feedback. By leveraging the benefits of short surveys, FEEDBACKdeck lets users give their valuable feedback while taking only 10-30 secs of their time.

    20 FEEDBACKdeck alternatives
    FEEDBACKdeck screenshot 1

    License model

    Platforms

    • Online
    • Wordpress

    FEEDBACKdeck Features

    1.  Customer service
    HelpShift Icon

    FEEDBACKdeck VS HelpShift

    Is FEEDBACKdeck a good alternative to HelpShift?
     
  9. Feedbackify icon
     1 like

    Adds a Feedback tab to your website.

    29 Feedbackify alternatives

    License model

    Platforms

    • Online

    Feedbackify Features

    1.  User Rating
    Feedbackify iconHelpShift Icon

    Feedbackify VS HelpShift

    Is Feedbackify a good alternative to HelpShift?
     
  10.  Like this app

    Feedback forms and feedback solutions for lead generation, customer engagement and website optimization. Free 15-day trial.

    20 Kampyle alternatives

    License model

    Platforms

    • Online
    HelpShift Icon

    Kampyle VS HelpShift

    Is Kampyle a good alternative to HelpShift?
     
  11. SmarterTrack Help Desk 7 icon
     Like this app

    SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    110 SmarterTrack Help Desk 7 alternatives
    SmarterTrack Help Desk 7 screenshot 1

    License model

    Application type

    Platforms

    • Windows

    SmarterTrack Help Desk 7 Features

    1.  Customer service
    SmarterTrack Help Desk 7 iconHelpShift Icon

    SmarterTrack Help Desk 7 VS HelpShift

    Is this a good alternative to HelpShift?
     
  12.  Like this app

    SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...

    120 Sales Essistant alternatives

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online

    Sales Essistant Features

    1.  Conversion Rate Optimization
    HelpShift Icon

    Sales Essistant VS HelpShift

    Is Sales Essistant a good alternative to HelpShift?
     
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