HelpShift Alternatives

HelpShift is described as 'Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app' and is a customer feedback manager in the business & commerce category. There are more than 50 alternatives to HelpShift, not only websites but also apps for a variety of platforms, including iPhone, Android, Windows and Mac apps. The best HelpShift alternative is Freshdesk, which is free. Other great sites and apps similar to HelpShift are Zendesk, UserVoice, UseResponse and WoltLab Suite.

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Alternatives list

  1. HunchBuzz icon
     28 likes
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    Idea/Innovation Management software for Companies, Government, Education, NGO's.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
     
  2. Trengo icon
     3 likes
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    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  3. Copy a direct link to this comment to your clipboard

    Hypersay is a platform for interactive presentations that massively increase engagement. Keep your audience engaged with polls, questions, private notes and live slide sharing. Store, enrich & deliver presentations from your cloud.

    Cost / License

    • Free Personal
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
     
  4. Engati icon
     2 likes
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    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
     
  5. Inforobo icon
     2 likes
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    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  6. AzureDesk icon
     1 like
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    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
     
  7. UserRules icon
     2 likes
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    Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  8. Casengo icon
     3 likes
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    We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  9.  1 like
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    KISSInsights Survey System.

    Cost / License

    • Paid
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
     
  10. HappyFox icon
     16 likes
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    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
     
  11. Copy a direct link to this comment to your clipboard

    Build your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  12. OneDesk icon
     10 likes
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    OneDesk is a combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
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