HelpShift Alternatives

Sites and apps similar to HelpShift include Freshdesk, which has a free version. Other options are UserVoice, Zendesk, UseResponse and WoltLab Suite. There's no shortage of Help Desk Platforms like HelpShift, with more than 50 alternatives for iPhone, Android, Windows, Mac and iPad.

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Alternatives
HelpShift alternatives page was last updated

Alternatives list

  1. ReadyDesk icon

    ReadyDesk

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    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    ReadyDesk screenshot 1
    Good alternative?
     
  2. Awesome Support icon

    Awesome Support

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    Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    List of tickets
    Good alternative?
     
  4. Bornevia icon

    Bornevia

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    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • ID flagIndonesia
    Bornevia screenshot 1
    Good alternative?
     
  5. Ad
    Screenshot
    SupportBee icon
    SupportBee

    Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports...

    https://supportbee.com
    Learn More
  6. Track-It! Help Desk Software icon

    Track-It! Help Desk Software

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    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    Track-It! Help Desk Software screenshot 1
    Good alternative?
     
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