ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
United States
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HelpShift Alternatives
HelpShift is described as 'Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app' and is a customer feedback manager in the business & commerce category. There are more than 50 alternatives to HelpShift, not only websites but also apps for a variety of platforms, including iPhone, Android, Windows and Mac apps. The best HelpShift alternative is Freshdesk, which is free. Other great sites and apps similar to HelpShift are Zendesk, UserVoice, UseResponse and WoltLab Suite.
Alternatives list
All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...
All Our Ideas is the most popular Open Source alternative to HelpShift.
- All Our Ideas is Free and Open Source
Pubble is the world's best Q&A platform. We make it simple and easy to add a great Q&A platform to any blog, website or Facebook page.
Cost / License
- Paid
- Proprietary
Platforms
- Online
The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.
Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.
Cost / License
- Freemium (Subscription)
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
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DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
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Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration
Cost / License
- Freemium (Pay once)
- Proprietary
Platforms
- Online
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Cost / License
- Freemium (Subscription)
- Open Source (MIT)
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- iPad
- Self-Hosted
- Software as a Service (SaaS)
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Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.
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India
Poland
EU
