ProProfs Chat AlternativesHelp Desk Platforms and other similar apps like ProProfs Chat

ProProfs Chat is described as 'Offers real-time support to personalize customer experience with proactive chat invitations, boosting leads and sales through seamless integrations' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to ProProfs Chat for a variety of platforms, including Web-based, Android, iPhone, Windows and Mac apps. The best ProProfs Chat alternative is FreeScout, which is both free and Open Source. Other great apps like ProProfs Chat are Zendesk Chat, tawk.to, Intercom and Chatwoot.

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Alternatives list

  1. FreeScout icon

    FreeScout

     39 likes
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    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    99 FreeScout alternatives

    Cost / License

    • Freemium (Pay once)
    • Open Source

    Application types

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1
     

    • FreeScout is the most popular Android, Mac, iPhone & Linux alternative to ProProfs Chat.

    • FreeScout is the most popular Open Source & free alternative to ProProfs Chat.

    • FreeScout is Freemium and Open SourceProProfs Chat is Freemium and Proprietary
    • FreeScout is Lightweight and Privacy focusedProProfs Chat is not according to our users
  2. Zendesk Chat icon

    Zendesk Chat

     37 likes
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    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    194 Zendesk Chat alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Zendesk Chat screenshot 1
     

    • Zendesk Chat is the most popular Web-based & SaaS alternative to ProProfs Chat.

    • Zendesk Chat is Freemium and ProprietaryProProfs Chat is also Freemium and Proprietary
  4. tawk.to icon

    tawk.to

     93 likes
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    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    207 tawk.to alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
     

    • tawk.to is the most popular Windows alternative to ProProfs Chat.

    • tawk.to is Freemium and ProprietaryProProfs Chat is also Freemium and Proprietary
    • tawk.to is LightweightProProfs Chat is not according to our users
  5. Ad
    Screenshot
    MyLiveChat icon
    MyLiveChat

    MyLiveChat is a free live chat software for eCommerce websites. It allows real-time interaction with website visitors through a chat button, which can be added using HTML code. The button integrates smoothly with your website des...

    https://mylivechat.com
    Learn More
  6. Intercom icon

    Intercom

     55 likes
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    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    291 Intercom alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    Intercom screenshot 1
     

    • Intercom is the most popular commercial alternative to ProProfs Chat.

    • Intercom is Paid and ProprietaryProProfs Chat is Freemium and Proprietary
  8. LiveChat icon

    LiveChat

     21 likes
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    SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.

    234 LiveChat alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Agent app
     
  10. Tidio icon

    Tidio

     35 likes
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    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    62 Tidio alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent
     
  11. Olark icon

    Olark

     14 likes
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    Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.

    135 Olark alternatives

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
    Olark screenshot 1
     
  12. LiveAgent icon

    LiveAgent

     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1
     
  13. Freshchat icon

    Freshchat

     1 like
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    Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Freshchat screenshot 1
     
  14. Userlike icon

    Userlike

     82 likes
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    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    145 Userlike alternatives

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Website Messenger
     
  15. HelpCrunch icon

    HelpCrunch

     170 likes
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    Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    • iPad
    • Android Tablet
    HelpCrunch screenshot 1
     
12 of 104 ProProfs Chat alternatives