Olark AlternativesTop Help Desk Platforms and other similar apps like Olark

Olark is described as 'Comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Olark, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and iPad apps. The best Olark alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try FreeScout or tawk.to. Other great sites and apps similar to Olark are Text App, Zendesk Chat, Tidio and Userlike.

More about Olark
Copy a direct link to this comment to your clipboard
Olark alternatives page was last updated

Alternatives list

  1. HelpCrunch icon

    HelpCrunch

     170 likes
    Copy a direct link to this comment to your clipboard

    Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    • iPad
    • Android Tablet
    HelpCrunch screenshot 1
     
    |
    40

    • Almost everyone thinks HelpCrunch is a great Olark alternative.

    • HelpCrunch is the most popular Web-based, Android, iPhone & iPad alternative to Olark.

    • HelpCrunch is the most popular commercial alternative to Olark.

    • HelpCrunch is Paid and ProprietaryOlark is also Paid and Proprietary
    • HelpCrunch is CustomizableOlark is not according to our users
  2. FreeScout icon

    FreeScout

     39 likes
    Copy a direct link to this comment to your clipboard

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    101 FreeScout alternatives

    Cost / License

    • Freemium (Pay once)
    • Open Source (AGPL-3.0)

    Application type

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1
     

    • FreeScout is the most popular Mac, Linux & Self-Hosted alternative to Olark.

    • FreeScout is the most popular Open Source & free alternative to Olark.

    • FreeScout is Freemium and Open SourceOlark is Paid and Proprietary
    • FreeScout is Lightweight and Privacy focusedOlark is not according to our users
  4. tawk.to icon

    tawk.to

     93 likes
    Copy a direct link to this comment to your clipboard

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    210 tawk.to alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
     
    |
    1
    Comments about tawk.to as an Alternative to Olark
    Guest
    Positive
    0

    Completely free, and works flawlessly. Has all the features you need.

    Review by a new / low-activity user.
    Olark Icon
    tawk.to icon

    • Most users think tawk.to is a great Olark alternative.

    • tawk.to is the most popular Windows alternative to Olark.

    • tawk.to is Freemium and ProprietaryOlark is Paid and Proprietary
    • tawk.to is LightweightOlark is not according to our users
  5. Ad
    Screenshot
    JivoChat icon
    JivoChat

    Business messenger with multi-channel features for sales, marketing, and support, connected on one platform. Calls, Online Chat, Email, Facebook Messenger and much more.

    https://www.jivochat.com
    Learn More
  6. Text App icon

    Text App

     2 likes
    Copy a direct link to this comment to your clipboard

    AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    A unified workspace that brings all customer conversations, tickets, and performance insights into one clean, intuitive interface. Agents can easily manage chats, emails, and social messages side by side — powered by real-time AI assistance and automation.
     
  7. Zendesk Chat icon

    Zendesk Chat

     37 likes
    Copy a direct link to this comment to your clipboard

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Zendesk Chat screenshot 1
     
  8. Tidio icon

    Tidio

     35 likes
    Copy a direct link to this comment to your clipboard

    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    67 Tidio alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent
     
  10. Userlike icon

    Userlike

     82 likes
    Copy a direct link to this comment to your clipboard

    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Website Messenger
     
    |
    4
    9
    Comments about Userlike as an Alternative to Olark
    martin1
    Positive
    0

    It has an intuitive interface, looks far better than olark

    Review by a new / low-activity user.
    Guest
    Positive
    0

    It simple very afforable and easy to use

    Review by a new / low-activity user.
    Guest
    Positive
    0

    The support system Uselike chat has.

    Review by a new / low-activity user.
    Show more comments
    3 of 4 comments
    Olark Icon
    Userlike icon

    • Almost everyone thinks Userlike is a great Olark alternative.

    • Userlike is Freemium and ProprietaryOlark is Paid and Proprietary
  12. Intercom icon

    Intercom

     55 likes
    Copy a direct link to this comment to your clipboard

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    297 Intercom alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    Intercom screenshot 1
     
  13. Front icon

    Front

     25 likes
    Copy a direct link to this comment to your clipboard

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Front screenshot 1
     
  14. LiveChat icon

    LiveChat

     21 likes
    Copy a direct link to this comment to your clipboard

    SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Agent app
     
  15. Lime Talk icon

    Lime Talk

     58 likes
    Copy a direct link to this comment to your clipboard

    Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
    Lime Talk screenshot 1
     
    |
    1
    8
    Comments about Lime Talk as an Alternative to Olark
    javiermoreno
    Positive
    0

    Much cheaper, so far, so good.

    Olark Icon
    Lime Talk icon

    • Most users think Lime Talk is a great Olark alternative.

    • Lime Talk is Paid and ProprietaryOlark is also Paid and Proprietary
12 of 136 Olark alternatives