Free Intercom AlternativesTop Help Desk Platforms & CRM Systems like Intercom

The best free alternative to Intercom is Libredesk, which is also Open Source. If that doesn't suit you, our users have ranked more than 100 alternatives to Intercom and loads of them is free so hopefully you can find a suitable replacement. Other interesting free alternatives to Intercom are tawk.to, HubSpot, FreeScout and Freshdesk.

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Alternatives list

  1. Brevo icon
    Sponsored

    Unified platform offering email, SMS, automation, transactional messages, integrations with CMS, e-commerce, social and chat tools, robust API, competitive email-based pricing, free and scalable plans, and multi-channel audience engagement management.

    334 Brevo alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
  2. tawk.to icon
     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    232 tawk.to alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
     
  3. HubSpot icon
     107 likes

    HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.

    161 HubSpot alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  4. FreeScout icon
     42 likes

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    143 FreeScout alternatives

    Cost / License

    Application type

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
     
  5. Freshdesk icon
     124 likes

    Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.

    112 Freshdesk alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
     
  6. Userlike icon
     83 likes

    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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    3
  7. Crisp icon
     29 likes

    Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

    190 Crisp alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
     
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    3
  8. Dolibarr icon
     49 likes

    Dolibarr ERP & CRM is a modern and easy to use open-source web software package to manage your business (customers, invoices, orders, products, stocks, agenda, e-mailings, shipments...).

    128 Dolibarr alternatives

    Cost / License

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • Self-Hosted
    • PHP
    • Cloudron
     
  9. Zendesk Chat icon
     37 likes

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  10. Chatwoot icon
     24 likes

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    242 Chatwoot alternatives

    Cost / License

    • Freemium
    • Open Source

    Application types

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
     
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    1
  11. Brevo icon
     97 likes

    Unified platform offering email, SMS, automation, transactional messages, integrations with CMS, e-commerce, social and chat tools, robust API, competitive email-based pricing, free and scalable plans, and multi-channel audience engagement management.

    334 Brevo alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. Tidio  icon
     36 likes

    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
     
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    1
12 of 141 Intercom alternatives