Free Intercom AlternativesTop Help Desk Platforms & CRM Systems like Intercom

The best free alternative to Intercom is Libredesk, which is also Open Source. If that doesn't suit you, our users have ranked more than 100 alternatives to Intercom and loads of them is free so hopefully you can find a suitable replacement. Other interesting free alternatives to Intercom are tawk.to, HubSpot, Freshdesk and FreeScout.

Copy a direct link to this comment to your clipboard
Intercom alternatives page was last updated

Alternatives list

  1. Brevo icon
    Sponsored

    Unified platform offering email, SMS, automation, transactional messages, integrations with CMS, e-commerce, social and chat tools, robust API, competitive email-based pricing, free and scalable plans, and multi-channel audience engagement management.

    318 Brevo alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
  2. tawk.to icon
     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    215 tawk.to alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
     
  3. HubSpot icon
     106 likes

    HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.

    110 HubSpot alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  4. Freshdesk icon
     124 likes

    Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.

    85 Freshdesk alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
     
  5. FreeScout icon
     41 likes

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    105 FreeScout alternatives

    Cost / License

    Application type

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
     
  6. Userlike icon
     82 likes

    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
    |
    3
    Userlike vs Intercom Comments
    stampeagerhjelm
    Positive
    0

    Its easy go use and good price!

    Review by a new / low-activity user.
    Guest
    Positive
    0

    Userlike has the best user interfece.Our customer care reps. basically found their way around it in minutes.

    Review by a new / low-activity user.
    codihub
    Positive
    0

    Because of its rich feature and fast support

    • Userlike is Freemium and ProprietaryIntercom is Paid and Proprietary
  7. Crisp icon
     29 likes

    Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

    165 Crisp alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
     
    |
    3
    Crisp vs Intercom Comments
    Paulo Coghi
    Positive
    0

    Flat price for unlimited users, knowledge base fully integrated with chat and any other app, campaigns, a lot of ready to use integrations and also with API to integrate with everything else.

    hannahw
    Positive
    2

    Ease of use in getting started, advanced insights into customers

    Jo59000
    Positive
    0

    The service is incredible: the support team is pretty helpful.

    Review by a new / low-activity user.
    • Crisp is Freemium and ProprietaryIntercom is Paid and Proprietary
    • Crisp is LightweightIntercom is not according to our users
  8. Dolibarr icon
     48 likes

    Dolibarr ERP & CRM is a modern and easy to use open-source web software package to manage your business (customers, invoices, orders, products, stocks, agenda, e-mailings, shipments...).

    115 Dolibarr alternatives

    Cost / License

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • Self-Hosted
    • PHP
    • Cloudron
     
  9. Zendesk Chat icon
     37 likes

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  10. Chatwoot icon
     24 likes

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    224 Chatwoot alternatives

    Cost / License

    • Freemium
    • Open Source

    Application types

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
     
    |
    1
    Chatwoot vs Intercom Comments
    Guest
    Positive
    1

    Clean user interface and the code is open source

    Review by a new / low-activity user.
    • Chatwoot is Freemium and Open SourceIntercom is Paid and Proprietary
  11. Brevo icon
     96 likes

    Unified platform offering email, SMS, automation, transactional messages, integrations with CMS, e-commerce, social and chat tools, robust API, competitive email-based pricing, free and scalable plans, and multi-channel audience engagement management.

    318 Brevo alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. Tidio  icon
     35 likes

    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    78 Tidio alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
     
    |
    1
    Tidio vs Intercom Comments
    whatisupdown
    Positive
    2

    More affordable; potentially better AI.

    • Tidio is Freemium and ProprietaryIntercom is Paid and Proprietary
12 of 126 Intercom alternatives