HelpSpace is described as 'Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to HelpSpace for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best HelpSpace alternative is FreeScout, which is both free and Open Source. Other great apps like HelpSpace are HubSpot, Freshdesk, i-net HelpDesk and osTicket.
Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.
Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...
Centralizes customer requests from various communication channels, features multi-brand self-service portals and automated knowledge base, uses AI-driven ticket analysis, sentiment tracking, hierarchy mirroring, and supports collaborative helpdesk operations with reporting.
India
Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.
India
Atera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work.
Israel
Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR compliance, and mobile access for flexible service.
Czechia
EU
ChatbotPack.com is a next-generation chatbot platform with in-built natural language processing. Using a modular system you may customize each and every module, including adding your own language analytics, security, logging, and integrations to your existing systems and devices.
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.
United States
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
Russia
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and credible alternative to Salesforce, Microsoft and the major CRM vendors.
United Kingdom
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
United States
Poland
