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HelpSpace Alternatives
HelpSpace is described as 'Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to HelpSpace for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best HelpSpace alternative is FreeScout, which is both free and Open Source. Other great apps like HelpSpace are HubSpot, Freshdesk, i-net HelpDesk and osTicket.
Alternatives list
We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...
Cost / License
- Paid
- Proprietary
Platforms
- Online
Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer. Integrated customer portal, knowledgebase, and ticket system.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
Hybrid Live Chat For Better Customer Service and Engagement. Bots working together with your team for optimising your customer acquisition and retention processes.


+9
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
- Windows Mobile
- Android
- iPhone


+8
Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what Clientele ITSM has to offer. It's a customer centric software suite that enables you to continuously improve your service.
Cost / License
- Pay once or Subscription
- Proprietary
Application types
Platforms
- Windows
- Online
- Self-Hosted


+6
Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
Cost / License
- Free
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)


+3
The only commercial team email platform offering self-hosting. Handle customer communication with our integrated email management solution. Create shared inboxes for Sales, Marketing, Support and more.
Cost / License
- Subscription
- Proprietary
Platforms
- Online


+3
Richpanel is a Live Chat & Helpdesk tool specially designed for e-commerce stores with deep integrations to Shopify, Woocommerce & Magento.


+3
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience.
Cost / License
- Subscription
- Proprietary
Platforms
- Google Chrome
- Software as a Service (SaaS)


+5






















