Helpninja Alternatives

Helpninja is described as 'Simple & Affordable help desk - Get your whole team on support for free' and is an app. There are more than 50 alternatives to Helpninja for a variety of platforms, including Web-based, Windows, Android, iPhone and Mac apps. The best Helpninja alternative is FreeScout, which is both free and Open Source. Other great apps like Helpninja are Freshdesk, osTicket, Zendesk and Front.

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Helpninja alternatives page was last updated Feb 28, 2020

FreeScout
39 likes
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
99 FreeScout alternatives
Cost / License
Freemium (Pay once)
Open Source
Application types
Help Desk Platform
Customer Feedback Manager
Platforms
Mac
Linux
Android
iPhone
Android Tablet
iPad
MySQL Community Edition
Self-Hosted
MariaDB
Laravel
PHP
Cloudron
+2
Is FreeScout a good alternative to Helpninja?
FreeScout is the most popular Android, Mac, iPhone & Linux alternative to Helpninja.
FreeScout is the most popular Open Source & free alternative to Helpninja.
FreeScout is Freemium and Open SourceHelpninja is Paid and Proprietary
FreeScout is Lightweight and Privacy focusedHelpninja is not according to our users
Freshdesk
124 likes
Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
68 Freshdesk alternatives
Cost / License
Freemium (Subscription)
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United States
Platforms
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Workspace
+8
Is Freshdesk a good alternative to Helpninja?
Freshdesk is the most popular Web-based & Windows alternative to Helpninja.
Freshdesk is Freemium and ProprietaryHelpninja is Paid and Proprietary
Freshdesk is CustomizableHelpninja is not according to our users
osTicket
70 likes
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
109 osTicket alternatives
Cost / License
Free
Open Source
Application type
Help Desk Platform
Origin
United States
Platforms
Windows
Linux
Online
MySQL Community Edition
Self-Hosted
PHP
Cloudron
+3
Is osTicket a good alternative to Helpninja?
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Zendesk
67 likes
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
259 Zendesk alternatives
Cost / License
Subscription
Proprietary
Application type
Help Desk Platform
Origin
United States
Platforms
Online
Android
iPhone
Android Tablet
iPad
Is Zendesk a good alternative to Helpninja?
Zendesk is the most popular commercial alternative to Helpninja.
Zendesk is Paid and ProprietaryHelpninja is also Paid and Proprietary
Front
25 likes
Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...
119 Front alternatives
Cost / License
Subscription
Proprietary
Application type
Team Collaboration Tool
Origin
United States
Platforms
Mac
Windows
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)
+4
Is Front a good alternative to Helpninja?
Front is the most popular SaaS alternative to Helpninja.
Front is Paid and ProprietaryHelpninja is also Paid and Proprietary
Front is LightweightHelpninja is not according to our users
LiveChat
21 likes
SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.
234 LiveChat alternatives
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United States
Platforms
Mac
Windows
Online
Android
iPhone
iPad
+3
Is LiveChat a good alternative to Helpninja?
Help Scout
29 likes
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United States
Platforms
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)
+2
Is Help Scout a good alternative to Helpninja?
ServiceNow
5 likes
Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.
88 ServiceNow alternatives
Cost / License
Paid
Proprietary
Application type
IT Service Management Software
Origin
United States
Platforms
Online
Software as a Service (SaaS)
+1
Is ServiceNow a good alternative to Helpninja?
Tender Support
11 likes
Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United States
Platforms
Online
+6
Is Tender Support a good alternative to Helpninja?
Deskero
16 likes
Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...
Cost / License
Paid
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United Kingdom
Platforms
Online
Android
iPhone
iPad
Android Tablet
Mac
+2
Is Deskero a good alternative to Helpninja?
Solarwinds Web Help Desk
19 likes
SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
Cost / License
Pay once
Proprietary
Application type
Help Desk Platform
Origin
United States
Platforms
Mac
Windows
Linux
Online
iPhone
Google Chrome
Safari
iPad
Is this a good alternative to Helpninja?
Deskpro
17 likes
Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.
Cost / License
Pay once
Proprietary
Application types
Help Desk Platform
CRM System
Origin
United Kingdom
Platforms
Online
Self-Hosted
Software as a Service (SaaS)
+1
Is Deskpro a good alternative to Helpninja?