Helpninja Alternatives

Apps similar to Helpninja include Deskhero. It's paid, but osTicket and Zammad are free. Other options are FreeScout, Freshdesk, Zendesk and Front. There's no shortage of Help Desk Platforms like Helpninja, with more than 50 alternatives for the web, Windows, Android, iPhone and Mac.

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Helpninja alternatives page was last updated Mar 15, 2022

Helpy.io
9 likes
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Cost / License
Freemium
Open Source (MIT)
Application type
Help Desk
Platforms
Mac
Windows
Linux
Online
iPhone
iPad
Self-Hosted
Software as a Service (SaaS)
+1
Good alternative?Is Helpy.io a good alternative to Helpninja?
Vivantio
9 likes
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
Cost / License
Paid
Proprietary
Application typeApplication types
Help Desk
IT Service Management
Origin
United States
Platforms
Online
Self-Hosted
United States
Good alternative?Is Vivantio a good alternative to Helpninja?
Trengo
3 likes
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Cost / License
Paid
Proprietary
Origin
Netherlands
EU
Platforms
Mac
Online
Android
iPhone
Software as a Service (SaaS)
Netherlands
EU
Good alternative?Is Trengo a good alternative to Helpninja?
Ad
LiveChat
SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps,...

https://www.livechat.com
Learn More
Drag
7 likes
Drag is the World's first all-in-one workspace in Gmail. One single place to support customers, manage tasks and close deals, from the place teams love Gmail. Stop switching between tools and run your workflow from your inbox.
Cost / License
Paid
Proprietary
Application type
Todo List Manager
Origin
United States
Platforms
Online
Google Chrome
Software as a Service (SaaS)
Gmail
United States
+3
Good alternative?Is Drag a good alternative to Helpninja?
Enchant.com
17 likes
Simple customer support for growing teams. It's like gmail on steroids!

Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

To your customers, it's just email. They will never see a ticket number and will never have to.
Cost / License
Paid
Proprietary
Application typeApplication types
Help Desk
CRM
Origin
United States
Platforms
Online
United States
Good alternative?Is Enchant.com a good alternative to Helpninja?
Groove
4 likes
Help Desk Software for Small Businesses.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Online
Good alternative?Is Groove a good alternative to Helpninja?
DeskXpand
1 like
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
216 DeskXpand alternatives
Cost / License
Freemium
Proprietary
Application type
Help Desk
Platforms
Online
Software as a Service (SaaS)
+9
Good alternative?Is DeskXpand a good alternative to Helpninja?
Inforobo
2 likes
Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.
151 Inforobo alternatives
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
India
Platforms
Online
Good alternative?Is Inforobo a good alternative to Helpninja?
Helprace
10 likes
Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.
Cost / License
Paid
Proprietary
Application typeApplication types
Help Desk
CRM
Origin
United States
Platforms
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
United States
+2
Good alternative?Is Helprace a good alternative to Helpninja?
TeamSupport.com
27 likes
Our online help desk is so much more than “just another ticketing system.”

Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
United States
Platforms
Online
United States
Good alternative?Is TeamSupport.com a good alternative to Helpninja?
AzureDesk
1 like
Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.
171 AzureDesk alternatives
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
United States
Platforms
Online
Chrome OS
Self-Hosted
United States
+4
Good alternative?Is AzureDesk a good alternative to Helpninja?
Faveo HELPDESK
3 likes
Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.
Cost / License
Paid
Open Source
Application type
Help Desk
Origin
India
Platforms
Mac
Windows
Linux
Online
Android
iPhone
MySQL Community Edition
Self-Hosted
NGINX
Apache HTTP Server
PHP
Microsoft IIS
India
Good alternative?Is Faveo HELPDESK a good alternative to Helpninja?