osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
- - osTicket is the most popular Web-based, Windows, Linux & Self-Hosted alternative to Freshdesk.
- - osTicket is the most popular Open Source & free alternative to Freshdesk.
Opinions about osTicket as a Alternative to Freshdesk
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
Comments about UseResponse as a Alternative to Freshdesk
What I like about UseResponse, it that compared to Freshdesk it is fully customizable0
- - Chatwoot is the most popular SaaS alternative to Freshdesk.
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...
ProProfs Knowledge Base Features
Comments about ProProfs Knowledge Base as a Alternative to Freshdesk
The best tool to create online FAQs and documentation in better pricing & customer support than Freshdesk.0
Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
- - FreeScout is the most popular Mac alternative to Freshdesk.
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Opinions about Zammad as a Alternative to Freshdesk
With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly.
Corteza Service Cloud Features
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.
Crust Service Cloud Features
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.