Self-Hosted Freshdesk Alternatives

    Freshdesk is not available as a self-hosted solution but there are plenty of alternatives for power users and business that want to host a solution on-premise. The best Self-Hosted alternative is osTicket, which is both free and Open Source. If that doesn't suit you, our users have ranked more than 100 alternatives to Freshdesk and many of them are available as a self-hosted solution so hopefully you can find a suitable replacement. Other interesting Self-Hosted alternatives to Freshdesk are UseResponse (Paid), Zammad (Free, Open Source), ((OTRS)) Community Edition (Free Personal, Open Source) and ProProfs Knowledge Base (Freemium).

    The list of alternatives was last updated Jun 16, 2021

    Platforms

    × Clear
    • Online
    • Windows
    • Software as a Service (SaaS)
    • Android
    • iPhone
    • Self-Hosted
    • Linux
    • Mac
    • iPad
    • Android Tablet
    • Chrome OS
    • Windows Phone
    • Google Chrome
    • PHP
    • Windows Mobile
    • Wordpress
    • Blackberry
    • MySQL Community Edition
    • Trello
    • Microsoft SQL Server

    Features

    • Customer service
    • Knowledge base
    • Ticketing
    • Live Chat
    • Helpdesk ticketing
    • Customer Feedback
    • CRM
    • Software as a Service
    • Live Support Chat
    • Knowledge Management
    • Task Management
    • Chat Bot
    • Multiple languages
    • Chat
    • Real time collaboration
    • Team Collaboration
    • SLA
    • IT Asset Management
    • Customizable
    • Email automation

    License

    • Free
    • Open Source
    • Paid
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    Showing 10 of 42 alternatives