Cerb Alternatives
Cerb is described as '6 is a fast and flexible web-based platform for business collaboration and automation' and is an app in the Business & Commerce category. There are more than 50 alternatives to Cerb for a variety of platforms, including the Web, Windows, iPhone, Android and Linux. The best alternative is osTicket, which is both free and Open Source. Other great apps like Cerb are Freshdesk (Freemium), ProProfs Help Desk (Paid), ((OTRS)) Community Edition (Free Personal, Open Source) and InvGate Service Desk (Paid).
- Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management. View 95 alternatives to osTicket
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 190 alternatives to Freshdesk
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them. View 161 alternatives to ProProfs Help Desk
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 80 alternatives to ((OTRS)) Community Edition
Discontinued
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
- InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration. View 93 alternatives to InvGate Service Desk
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. View 212 alternatives to Zendesk
- Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. View 101 alternatives to Help Scout
- Paid • Proprietary
- Online
- iPhone
- Software as a Service (SaaS)
- OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. View 53 alternatives to OpenSupports
- One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call. View 173 alternatives to Trengo
- Paid • Proprietary
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
- Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. View 99 alternatives to GoToAssist
- Paid • Proprietary
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad