Cerb AlternativesHelp Desk Platforms and other similar apps like Cerb
Cerb is described as '6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Cerb for a variety of platforms, including Web-based, iPhone, Android, Windows and Linux apps. The best Cerb alternative is osTicket, which is both free and Open Source. Other great apps like Cerb are Zendesk, Freshdesk, Help Scout and Tender Support.
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Cerb alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Cerb.- Help Desk Platform
- Paid • Proprietary
- 70 likes106 osTicket alternatives
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
License model
- Free • Open Source
Application types
Platforms
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket Features
osTicket VS Cerb
Is osTicket a good alternative to Cerb? - 66 likes245 Zendesk alternatives
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
License model
- Paid • Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
Zendesk VS Cerb
Is Zendesk a good alternative to Cerb? - 121 likes41 Freshdesk alternatives
Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
License model
- Freemium • Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
Freshdesk Features
Freshdesk VS Cerb
Is Freshdesk a good alternative to Cerb? - 29 likes119 Help Scout alternatives
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Help Scout Features
Help Scout VS Cerb
Is Help Scout a good alternative to Cerb? - 11 likes96 Tender Support alternatives
Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...
License model
- Paid • Proprietary
Application types
Platforms
- Online
Tender Support Features
Tender Support VS Cerb
Is Tender Support a good alternative to Cerb? - 16 likes134 Deskero alternatives
Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- iPad
- Android Tablet
- Mac
Deskero Features
Deskero VS Cerb
Is Deskero a good alternative to Cerb? - 19 likes94 Solarwinds Web Help Desk alternatives
SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
License model
- Paid • Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- Google Chrome
- Safari
- iPad
Solarwinds Web Help Desk Features
Solarwinds Web Help Desk VS Cerb
Is this a good alternative to Cerb? - 17 likes75 Deskpro alternatives
Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
Deskpro Features
Deskpro VS Cerb
Is Deskpro a good alternative to Cerb? - 2 likes97 Supportbench alternatives
Supportbench a G2 and Capterra top-rated customer support helpdesk built for B2B teams. Offering advanced features like dynamic SLAs, generative AI, KB, native integrations, it's where CS teams go to scale.
License model
- Paid • Proprietary
Application types
Platforms
- Software as a Service (SaaS)
Top Supportbench Features
Supportbench VS Cerb
Is Supportbench a good alternative to Cerb? - 82 likes171 ProProfs Help Desk alternatives
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
ProProfs Help Desk Features
ProProfs Help Desk VS Cerb
Is ProProfs Help Desk a good alternative to Cerb? - 45 likes103 InvGate Service Desk alternatives
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
InvGate Service Desk Features
InvGate Service Desk VS Cerb
Is InvGate Service Desk a good alternative to Cerb? - 19 likes195 VisionProject alternatives
Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.
License model
- Paid • Proprietary
Application types
Platforms
- Online
VisionProject Features
VisionProject VS Cerb
Is VisionProject a good alternative to Cerb?