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Cerb Comments

Comment by jstanden
about Cerb · Jun 2011 · Helpful Not helpful Report as spam

Version 5.3 includes over 103 improvements from community feedback. Workspaces can be displayed in multiple locations. Choosers provide autocomplete functionality for quicker data entry. Entire mail conversations can be previewed from "peek" popups. Call Logging tracks incoming and outgoing phone calls (e.g. reception, sales calls). Feed Reader subscribes to RSS feeds and tracks actionable items in the helpdesk (e.g. blog comments, forum posts, wiki changes). Attachments can be added to comments and the knowledgebase. Worklist, copy, and explore functionality is added to more record types.