Cerb Alternatives

Cerb is described as '6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Cerb for a variety of platforms, including Web-based, iPhone, Android, Windows and Linux apps. The best Cerb alternative is Freshdesk, which is free. Other great apps like Cerb are osTicket, Zendesk, Help Scout and Tender Support.

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Cerb alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Cerb.
Cerb iconCerb
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Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture...

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Cerb alternatives page was last updated Sep 9, 2022
  1. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    208 DeskXpand alternatives
    Helpdesk Management Software

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight

    Features

    1.  Desktop Sharing
    2.  No Coding Required
    3.  Real time collaboration
    4.  Auto Responder
    5.  Extensible by Plugins/Extensions
    6.  Ad-free
    7.  Helpdesk Ticketing
    DeskXpand iconCerb Icon

    DeskXpand VS Cerb

    Is DeskXpand a good alternative to Cerb?
     
  2. SupportBee icon
     96 likes

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    143 SupportBee alternatives
    SupportBee screenshot 1

    License model

    Application type

    Platforms

    • Online
    SupportBee iconCerb Icon

    SupportBee VS Cerb

    Is SupportBee a good alternative to Cerb?
     
  3. OpenSupports icon
     6 likes

    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...

    59 OpenSupports alternatives
    OpenSupports screenshot 1

    License model

    • FreeOpen Source

    Application type

    Platforms

    • Self-Hosted

    OpenSupports Features

    1.  Wiki
    2.  Helpdesk Ticketing
    3.  User Management
    OpenSupports iconCerb Icon

    OpenSupports VS Cerb

    Is OpenSupports a good alternative to Cerb?
     
  4. Kayako icon
     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    152 Kayako alternatives
    Kayako screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad

    Kayako Features

    1.  Knowledge base
    2.  Live Support Chat
    3.  Customer service
    4.  Helpdesk Ticketing
    Kayako iconCerb Icon

    Kayako VS Cerb

    Is Kayako a good alternative to Cerb?
     
  5. Helpy.io icon
     10 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    154 Helpy.io alternatives
    Helpy.io screenshot 1

    License model

    • FreemiumOpen Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    Helpy.io Features

    1.  Support for Bootstrap
    2.  Multiple languages
    3.  Live Support Chat
    4.  Knowledge base
    5.  Web-Based
    6.  Private Chat
    7.  Helpdesk Ticketing
    Helpy.io iconCerb Icon

    Helpy.io VS Cerb

    Is Helpy.io a good alternative to Cerb?
     
  6. Enchant.com icon
     17 likes

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    115 Enchant.com alternatives
    Enchant.com screenshot 1

    License model

    Platforms

    • Online

    Enchant.com Features

    1.  Customer service
    Enchant.com iconCerb Icon

    Enchant.com VS Cerb

    Is Enchant.com a good alternative to Cerb?
     
  7. Engati icon
     2 likes

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    201 Engati alternatives
    Engati screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets

    Engati Features

    1.  AI-Powered
    2.  Multiple languages
    3.  Bots
    4.  Chat Bot
    Engati iconCerb Icon

    Engati VS Cerb

    Is Engati a good alternative to Cerb?
     
  8. Trengo icon
     3 likes

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    178 Trengo alternatives
    Trengo team inbox

    License model

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    Trengo Features

    1.  Multiple Account support
    2.  VoiP Calls
    3. WhatsApp icon  Whatsapp integration
    4. X icon  X Integration
    5.  Voice Chat
    6.  Live Support Chat
    7.  Customer service
    8.  Live chat for websites
    Trengo iconCerb Icon

    Trengo VS Cerb

    Is Trengo a good alternative to Cerb?
     
  9. TeamSupport.com icon
     27 likes

    Our online help desk is so much more than “just another ticketing system.”

    Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

    92 TeamSupport.com alternatives
    Dashboard

    License model

    Platforms

    • Online

    TeamSupport.com Features

    1.  Real time collaboration
    2.  Customer service
    TeamSupport.com iconCerb Icon

    TeamSupport.com VS Cerb

    Is TeamSupport.com a good alternative to Cerb?
     
  10. Helprace icon
     10 likes

    Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.

    96 Helprace alternatives
    Help Desk Admin Panel

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad

    Helprace Features

    1.  Portable
    2.  Multiple languages
    3.  Customer service
    4. WordPress icon  WordPress Integration
    5.  Helpdesk Ticketing
    Helprace iconCerb Icon

    Helprace VS Cerb

    Is Helprace a good alternative to Cerb?
     
  11. Groove icon
     4 likes

    Help Desk Software for Small Businesses.

    86 Groove alternatives
    ,

    License model

    Application type

    Platforms

    • Online

    Groove Features

    1.  Shared inbox
    2.  Knowledge base
    3.  Customer service
    4. Slack icon  Slack integration
    Groove iconCerb Icon

    Groove VS Cerb

    Is Groove a good alternative to Cerb?
     
  12. Inforobo icon
     2 likes

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    151 Inforobo alternatives

    License model

    Application type

    Platforms

    • Online

    Inforobo Features

    1.  Text to Speech
    2.  Chat Bot
    3.  Bots
    4.  Live chat for websites
    5.  Customer service
    6.  Knowledge base
    Inforobo iconCerb Icon

    Inforobo VS Cerb

    Is Inforobo a good alternative to Cerb?
     
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