Cerb Alternatives

Cerb is described as '6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Cerb for a variety of platforms, including Web-based, iPhone, Android, Windows and Linux apps. The best Cerb alternative is Freshdesk, which is free. Other great apps like Cerb are osTicket, Zendesk, Help Scout and Tender Support.

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Cerb alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Cerb.
Cerb iconCerb
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Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture...

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Cerb alternatives page was last updated Sep 9, 2022
  1. IzzyHelp icon
     Like this app

    An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.

    58 IzzyHelp alternatives
    Handy "facebook-like" helpdesk button

    License model

    Application type

    Platforms

    • Self-Hosted
    • Wordpress

    IzzyHelp Features

    1.  Knowledge base
    IzzyHelp iconCerb Icon

    IzzyHelp VS Cerb

    Is IzzyHelp a good alternative to Cerb?
     
  2. Fluent Support icon
     Like this app

    The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.

    48 Fluent Support alternatives
    Ticket Dashboard

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • web hosting
    • Wordpress

    Fluent Support Features

    1.  Helpdesk Ticketing
    2. WordPress icon  WordPress Integration
    Fluent Support iconCerb Icon

    Fluent Support VS Cerb

    Is Fluent Support a good alternative to Cerb?
     
  3. Directly icon
     Like this app

    Launch and train virtual agents that double your automation rate with AI expertise.

    134 Directly alternatives

    License model

    Platforms

    • Online

    Directly Features

    1.  Customer service
    2.  Knowledge base
    Directly iconCerb Icon

    Directly VS Cerb

    Is Directly a good alternative to Cerb?
     
  4. ReadyDesk icon
     Like this app

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    132 ReadyDesk alternatives
    ReadyDesk screenshot 1

    License model

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted

    ReadyDesk Features

    1.  Knowledge base
    2.  Contract Management
    3.  Scheduling
    4.  Reporting
    5.  SLA
    ReadyDesk iconCerb Icon

    ReadyDesk VS Cerb

    Is ReadyDesk a good alternative to Cerb?
     
  5. SupportPal icon
     1 like

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    146 SupportPal alternatives
    Operator ticket view

    License model

    Application type

    Platforms

    • Online
    • Self-Hosted

    SupportPal Features

    1.  Helpdesk Ticketing
    2.  On-premises software
    SupportPal iconCerb Icon

    SupportPal VS Cerb

    Is SupportPal a good alternative to Cerb?
     
  6. GoToHelpDesk.net icon
     Like this app

    Provides customer service & help desk SAaS. Free SAaS with options to upgrade but free service is not degraded in any way.

    104 GoToHelpDesk.net alternatives
    GoToHelpDesk.net screenshot 1

    License model

    Platforms

    • Online

    GoToHelpDesk.net Features

    1.  Customer service
    Discontinued

    Website no longer exists and no further details are available for the app.

    GoToHelpDesk.net iconCerb Icon

    GoToHelpDesk.net VS Cerb

    Is GoToHelpDesk.net a good alternative to Cerb?
     
  7. Happi.team icon
     Like this app

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    216 Happi.team alternatives
    Happi.team screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Software as a Service (SaaS)

    Happi.team Features

    1.  Customer service
    Happi.team iconCerb Icon

    Happi.team VS Cerb

    Is Happi.team a good alternative to Cerb?
     
  8. Bornevia icon
     Like this app

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    142 Bornevia alternatives
    Bornevia screenshot 1

    License model

    Platforms

    • Online
    • Android

    Bornevia Features

    1.  Inbox Management
    2.  Customer service
    Bornevia iconCerb Icon

    Bornevia VS Cerb

    Is Bornevia a good alternative to Cerb?
     
  9. Gorgias Helpdesk icon
     Like this app

    Gorgias is a helpdesk which enables to manage customer support from one screen.

    • See the customer profile from your back-office. Issue refunds, cancel orders, etc.
    • Connect all your support channels: email, live chat, Facebook, etc.
    156 Gorgias Helpdesk alternatives
    Rule engine combining external variables & machine learning

    License model

    Application type

    Platforms

    • Online

    Gorgias Helpdesk Features

    1.  Customer service
    Gorgias Helpdesk iconCerb Icon

    Gorgias Helpdesk VS Cerb

    Is Gorgias Helpdesk a good alternative to Cerb?
     
  10. Track-It! Help Desk Software icon
     Like this app

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    206 Track-It! Help Desk Software alternatives
    Track-It! Help Desk Software screenshot 1

    License model

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad

    Track-It! Help Desk Software Features

    1.  Asset Management
    2.  Change Management
    Track-It! Help Desk Software iconCerb Icon

    Track-It! Help Desk Software VS Cerb

    Is this a good alternative to Cerb?
     
  11. HelpSpace icon
     Like this app

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    203 HelpSpace alternatives
    HelpSpace screenshot 1

    License model

    Application type

    Platforms

    • Software as a Service (SaaS)

    HelpSpace Features

    1.  Knowledge base
    2.  Helpdesk Ticketing
    HelpSpace iconCerb Icon

    HelpSpace VS Cerb

    Is HelpSpace a good alternative to Cerb?
     
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