Cerb Alternatives

Cerb is described as '6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Cerb for a variety of platforms, including Web-based, iPhone, Android, Windows and Linux apps. The best Cerb alternative is Freshdesk, which is free. Other great apps like Cerb are osTicket, Zendesk, Help Scout and Tender Support.

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Cerb alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Cerb.
Cerb iconCerb
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Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture...

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Cerb alternatives page was last updated Sep 9, 2022
  1. AzureDesk icon
     1 like

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    169 AzureDesk alternatives
    AzureDesk screenshot 1

    License model

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted

    AzureDesk Features

    1.  Customer service
    AzureDesk iconCerb Icon

    AzureDesk VS Cerb

    Is AzureDesk a good alternative to Cerb?
     
  2. Maian Support icon
     2 likes

    Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.

    114 Maian Support alternatives
    Maian Support screenshot 1

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Self-Hosted
    • PHP
    Maian Support iconCerb Icon

    Maian Support VS Cerb

    Is Maian Support a good alternative to Cerb?
     
  3. Faveo HELPDESK icon
     3 likes

    Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

    83 Faveo HELPDESK alternatives
    Overall

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • MySQL Community Edition
    • Self-Hosted
    • NGINX
    • Apache HTTP Server
    • PHP
    • Microsoft IIS

    Faveo HELPDESK Features

    1.  Extensible by Plugins/Extensions
    2.  Auto Responder
    3.  Helpdesk Ticketing
    4.  Email integration
    5.  Knowledge base
    6.  Dashboard
    7.  REST API
    8.  Workflow
    9.  API Integration
    Faveo HELPDESK iconCerb Icon

    Faveo HELPDESK VS Cerb

    Is Faveo HELPDESK a good alternative to Cerb?
     
  4. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    204 Raiseaticket alternatives
    Raiseaticket screenshot 1

    License model

    • FreeProprietary

    Application type

    Platforms

    • Software as a Service (SaaS)

    Raiseaticket Features

    1.  Email automation
    2.  Cloud based
    3.  Realtime Reports
    4.  Real-time dashboard
    5.  SLA
    6.  Helpdesk Ticketing
    7.  Remote Support
    Raiseaticket iconCerb Icon

    Raiseaticket VS Cerb

    Is Raiseaticket a good alternative to Cerb?
     
  5. eBLVD icon
     3 likes

    Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.

    121 eBLVD alternatives

    License model

    Platforms

    • Online

    eBLVD Features

    1.  Remote Support
    2.  Remote Work
    3.  Webinar
    eBLVD iconCerb Icon

    eBLVD VS Cerb

    Is eBLVD a good alternative to Cerb?
     
  6. Usedesk icon
     Like this app

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    348 Usedesk alternatives
    Usedesk screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS

    Usedesk Features

    1.  Helpdesk Ticketing
    2.  Bots
    3.  API Integration
    4.  Chat Bot
    5.  Customer service
    6.  Omnichannel messaging
    Usedesk iconCerb Icon

    Usedesk VS Cerb

    Is Usedesk a good alternative to Cerb?
     
  7.  2 likes

    Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer. Integrated customer portal, knowledgebase, and ticket system.

    40 Parature Customer Service Software alternatives

    License model

    Platforms

    • Mac
    • Windows
    • Linux

    Parature Customer Service Software Features

    1.  Portal
    2.  Knowledge base
    3.  Web-Based
    4.  Customer service
    5.  On Demand
    Cerb Icon

    Parature Customer Service Software VS Cerb

    Is this a good alternative to Cerb?
     
  8. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    134 HappyFox alternatives
    HappyFox Ticket Support System

    License model

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone

    HappyFox Features

    1.  Asset Management
    2.  Customer service
    3.  Knowledge Management
    4.  Email tracking
    5.  IT Asset Management
    HappyFox iconCerb Icon

    HappyFox VS Cerb

    Is HappyFox a good alternative to Cerb?
     
  9.  1 like

    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    111 Helpdesk Pilot alternatives

    License model

    Application type

    Platforms

    • Online

    Helpdesk Pilot Features

    1.  Auto Responder
    2.  Web-Based
    3.  Customer management
    4.  Customer service
    5.  Knowledge base
    Cerb Icon

    Helpdesk Pilot VS Cerb

    Is Helpdesk Pilot a good alternative to Cerb?
     
  10. AJ Help Desk SAAS icon
     2 likes

    AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.

    60 AJ Help Desk SAAS alternatives
    AJ Help Desk SAAS screenshot 1

    License model

    Application type

    Platforms

    • Linux
    • Online
    AJ Help Desk SAAS iconCerb Icon

    AJ Help Desk SAAS VS Cerb

    Is AJ Help Desk SAAS a good alternative to Cerb?
     
  11. Trakdesk icon
     25 likes

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    153 Trakdesk alternatives
    Dashboard

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    • Kindle Fire

    Trakdesk Features

    1.  Gamification
    2.  Customer service
    3.  Helpdesk Ticketing
    4.  On Demand
    5.  Knowledge base
    Trakdesk iconCerb Icon

    Trakdesk VS Cerb

    Is Trakdesk a good alternative to Cerb?
     
  12.  1 like

    HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.

    68 Helpspot alternatives

    License model

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    Cerb Icon

    Helpspot VS Cerb

    Is Helpspot a good alternative to Cerb?
     
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