Aidlify AlternativesHelp Desk Platforms and other similar apps like Aidlify

Aidlify is described as 'Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Aidlify for a variety of platforms, including Web-based, Android, iPhone, SaaS and iPad apps. The best Aidlify alternative is Libredesk, which is both free and Open Source. Other great apps like Aidlify are FreeScout, Freshdesk, Zendesk and HESK.

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Aidlify alternatives page was last updated

Alternatives list

  1. Libredesk icon
     6 likes
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    Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.

    Cost / License

    • Free
    • Open Source

    Platforms

    • Self-Hosted
    • Docker
     
    • Libredesk is the most popular Self-Hosted alternative to Aidlify.

    • Libredesk is the most popular Open Source & free alternative to Aidlify.

    • Libredesk is Free and Open SourceAidlify is Freemium and Proprietary
  2. FreeScout icon
     39 likes
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    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    99 FreeScout alternatives

    Cost / License

    • Freemium (Pay once)
    • Open Source

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
     
    • FreeScout is the most popular Android, Mac, iPhone, Linux, iPad & Android Tablet alternative to Aidlify.

    • FreeScout is Freemium and Open SourceAidlify is Freemium and Proprietary
  3. Freshdesk icon
     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    68 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
     
    • Freshdesk is the most popular Web-based & Windows alternative to Aidlify.

    • Freshdesk is Freemium and ProprietaryAidlify is also Freemium and Proprietary
    • Freshdesk is CustomizableAidlify is not according to our users
  4. Zendesk icon
     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    259 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
    • Zendesk is the most popular commercial alternative to Aidlify.

    • Zendesk is Paid and ProprietaryAidlify is Freemium and Proprietary
  5. HESK icon
     16 likes
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    Hesk simplifies customer support with powerful yet incredibly intuitive help desk software trusted by thousands of SMBs worldwide.

    18 HESK alternatives

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Software as a Service (SaaS)
     
    • HESK is the most popular SaaS alternative to Aidlify.

    • HESK is Freemium and ProprietaryAidlify is also Freemium and Proprietary
  6. Tidio  icon
     35 likes
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    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    62 Tidio alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
     
  7. Intercom icon
     55 likes
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    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    291 Intercom alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
     
  8. Front icon
     25 likes
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    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    119 Front alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  9. HelpCrunch icon
     170 likes
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    Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    • iPad
    • Android Tablet
     
  10. LiveAgent icon
     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
     
  11. Help Scout icon
     29 likes
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    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  12. HelpDesk icon
     2 likes
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    Streamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.

    35 HelpDesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • UNIX Web Browser
    • LiveChat
    • Software as a Service (SaaS)
     
12 of 29 Aidlify alternatives