Zendesk Software

Enables screen and webcam recording, cloud storage, AI transcription, detailed screenshot and video editing, and instant sharing of annotated content across Windows and Mac.

Plantt helps companies improve their customer support and avoid long wait times by integrating into their sales and support tools, learning how they interact with their customers, and creating an automated, tailor-made, conversational experience.

Zenplates provides a premium themes and plugins for Zendesk Guide built using a powerful framework that makes customization easy.

Critical reviews and updates monitor for App Store, Google Play, Amazon App Store and more. Integrations with Slack, Zendesk, Intercom, Helpshift and more.

SnapCall is an all-in-one video calling and live streaming solution that provides high fidelity audio and video. Adding video calls to your website, application, or platform is effortless.

GrowthDot has launched a powerful new tool for Zendesk users: Sanctions Check for Zendesk. This add-on enables you to:

The GDPR Compliance app for Zendesk® Support streamlines the processing of user data requests, enabling you to efficiently anonymize, delete, and retrieve data automatically and in bulk, eliminating the need for manual handling.

Email Tracking for Zendesk Support is an app that monitors the precise moment each email is opened. Gain insights into your clients' email activity and discover what drives their engagement.

Turn delivery into marketing and customer success ! Shipup tracks all your packages in one place and offers your customers a unique and customized delivery experience. Drag&drop solution. Proven track record.

Ultimate.ai is a case automation and agent guidance tool for most common support solutions including Salesforce, Zendesk and Freshdesk.

Manage and execute mass email campaigns from Zendesk Support easily, even scheduling them for specific dates and times if needed.

The Video Reply app makes it easy to capture videos directly within your Zendesk® instance, save them to your library, and share them with your clients. Embracing video responses is a smart move, as this trend is growing in popularity and offers a significant advantage in...

Simple surveys that allow business owners to ask their customers the right questions and the right time in order to get the critical feedback they need to improve.

Each company's workflow is unique, influencing how support reps and customers communicate. At times, customers may interact with multiple agents, and while agents might be aware of this, the customers shouldn't feel it.

InboxPilot is an AI-powered chatbot that integrates with your email account, leveraging your company’s data (e.g: website, FAQ, documents...) to instantly draft or send tailored replies. Ideal for automating responses to support@, info@, or high-volume email accounts, it...

AnswerIQ boosts agent productivity and reduces handling time with smart routing, recommended response, and response automation.

ContextSmith turns emails into customer insights, empowering customer success and services teams to upsell more, reduce risks, and scale faster with less manpower.

Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.

Effortlessly tidy up your Zendesk data with a single click! With the Purge My Zendesk app, you can swiftly remove unwanted tickets, users, and organizations in one go. Just choose the data you want to purge and start the bulk deletion process with ease.

Choose the perfect survey to fit your needs. Tailor your feedback form to create a unique and engaging experience that drives higher response rates. Conduct NPS, CSAT, and customer feedback surveys seamlessly through Zendesk.

Jatana is a deep learning based Saas solution that integrates directly with your help desk software of choice to automate processes related to customer service on Zendesk.

Seize every sales opportunity that emerges during your support interactions with CRM for Zendesk. Tailored to work with Zendesk Support, this powerful CRM tool seamlessly helps you build and manage your sales pipelines with ease.

Viewabo is a service that allows customer support agents to request access to smartphone cameras so that customers can send live-streamed video of issues without using an app, making it faster for agents to understand and resolve customer issues.