Desky Support AlternativesHelp Desk Platforms and other similar apps like Desky Support

Desky Support is described as 'Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Desky Support for a variety of platforms, including Web-based, Android, iPhone, iPad and SaaS apps. The best Desky Support alternative is osTicket, which is both free and Open Source. Other great apps like Desky Support are Freshdesk, Zendesk, ProProfs Help Desk and Intercom.

Desky Support alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Desky Support.

Desky Support

Freemium • Proprietary
Help Desk Platform

Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.

More about Desky Support

Desky Support alternatives page was last updated

osTicket
Is this is a good alternative?
Yes
No
Free • Open Source
Help Desk Platform
Task Management Tool
Windows
Linux
Online
MySQL Community Edition
Self-Hosted
PHP
Cloudron
102 osTicket alternatives
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
- - osTicket is the most popular Web-based, Windows, Linux & Self-Hosted alternative to Desky Support.
- - osTicket is the most popular Open Source & free alternative to Desky Support.
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osTicket Features
Ticketing
Helpdesk Ticketing
Dockerized
Freshdesk
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk Platform
Customer Feedback Manager
Team Collaboration Tool
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
221 Freshdesk alternatives
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Android, Mac, iPhone, iPad & Android Tablet alternative to Desky Support.
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Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
Zendesk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Online
Android
iPhone
Android Tablet
iPad
235 Zendesk alternatives
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- - Zendesk is the most popular commercial alternative to Desky Support.
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Zendesk Features
Knowledge base
Email integration
On Demand
ProProfs Help Desk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Online
171 ProProfs Help Desk alternatives
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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ProProfs Help Desk Features
Shared inbox
Helpdesk Ticketing
Canned responses
In-built Bug tracking
Custom data fields
Reporting
Instant Replay
Knowledge Management
Knowledge Base structuring
Ticketing
Intercom
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Email Marketing Service
CRM System
Online
Android
iPhone
237 Intercom alternatives
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
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Intercom Features
1. Customer SegmentationIntercom allows you to divide your customers into segments, so you can determine and work with your target audience.
Cloud-Based CRM
Live chat for websites
Chat Bot
Canned responses
Social media integration
Helpdesk Ticketing
Knowledge base
Onboarding
User Profiles
Knowledge Base structuring
Help Scout
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Customer Feedback Manager
CRM System
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)
116 Help Scout alternatives
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
- - Help Scout is the most popular SaaS alternative to Desky Support.
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Help Scout Features
Ticketing
Customer service
Knowledge base
LiveAgent
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
CRM System
Online
Android
iPhone
Android Tablet
iPad
PHP
196 LiveAgent alternatives
LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...
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LiveAgent Features
1. GamificationLiveAgent makes use of game-design elements such as point scoring, competition, achievements, etc.
2. VoiP CallsLiveAgent allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Beat maker
Knowledge base
Call recording
Customer service
Helpdesk Ticketing
Ticketing
Live Support Chat
Integrated Chat
DeskXpand - Helpdesk Management Software
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk Platform
Online
Software as a Service (SaaS)
209 DeskXpand - Helpdesk Management Software alternatives
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
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DeskXpand - Helpdesk Management Software Features
1. Desktop SharingDeskXpand - Helpdesk Management Software enables you to share your screen with other people in the same office or working remotely.
2. No Coding RequiredDeskXpand - Helpdesk Management Software can be used without an coding or programming skills.
3. LightweightDeskXpand - Helpdesk Management Software consumes less device resources compared to similar apps.
4. Real time collaborationMultiple users can work together in DeskXpand - Helpdesk Management Software simultaneously.
5. Auto ResponderDeskXpand - Helpdesk Management Software allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
6. Extensible by Plugins/ExtensionsDeskXpand - Helpdesk Management Software can be extended with add-ons, plugins and extensions.
7. Ad-freeDeskXpand - Helpdesk Management Software doesn't contain any form of external advertising.
Ticketing
Helpdesk Ticketing
Usedesk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
CRM System
Mac
Windows
Online
Android
iPhone
Chrome OS
352 Usedesk alternatives
Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
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Usedesk Features
Helpdesk Ticketing
Bots
API Integration
Chat Bot
Customer service
Omnichannel messaging
Ticketing
HappyFox
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Customer Feedback Manager
Task Management Tool
Online
Windows Mobile
Android
iPhone
140 HappyFox alternatives
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
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HappyFox Features
Asset Management
Customer service
Knowledge Management
Ticketing
Email tracking
IT Asset Management
Hippo by Jungleworks
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Email Marketing Service
Online
Android
iPad
Software as a Service (SaaS)
205 Hippo by Jungleworks alternatives
Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement. Interact with your customers across multiple platforms including emails, SMS, push notifications and WhatsApp.
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Hippo by Jungleworks Features
Whatsapp integration
Chat Bot
Live Support Chat
Push Notifications
Automatic customer engagement
Web Push Notifications
Track-It! Help Desk Software
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Windows
Android
iPhone
iPad
210 Track-It! Help Desk Software alternatives
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
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Track-It! Help Desk Software Features
Asset Management
Change Management