Discover the Top Features of NPS and Survey for Zendesk:
Measure Customer Satisfaction & Team Performance: Get real insights into how your customers feel and how your team is performing.
Streamlined Survey Creation: Enjoy a smooth, four-step process to create surveys quickly and efficiently.
Versatile Survey Options: Design up to four different types of surveys tailored to your needs.
Fully Customizable: Edit questions and text strings to fit your exact requirements.
In-Depth Feedback: Add extra questions for more detailed customer insights.
Insightful Internal Notes: Access survey results paired with internal notes for every customer.
Detailed Reporting: Dive deep into response details on the reports page for actionable insights.
Seamless Navigation: Survey responses are directly linked to tickets, making it easy to navigate and reference.
Multi-Language Support: Translate your survey content into multiple languages to reach a broader audience.
Brand Your Survey: Customize the appearance to reflect your brand’s identity.
Controlled Access: Manage who can use NPS and Survey features by granting specific access.
Effortless Automation: Simply checkmark your trigger, and the app automatically adds a survey placeholder to the ticket—no manual work needed!
Try It Free! Experience all these features with a free trial!
Enhance your customer feedback process with NPS and Survey for Zendesk.