Screenshot Editing and Video Screen Capture Software for Windows and Mac.
- Screenshot Capture Tool
- Freemium • Proprietary
- Mac
- Windows
- Online
- Jira
- Trello
- Zendesk
+3Zenplates provides a premium themes and plugins for Zendesk Guide built using a powerful framework that makes customization easy.
- Paid • Proprietary
- Online
- Zendesk
SnapCall is an all-in-one video calling and live streaming solution that provides high fidelity audio and video. Adding video calls to your website, application, or platform is effortless.
- Help Desk Platform
- Paid • Proprietary
- Online
- Intercom
- LiveChat
- Zendesk
+3Viewabo is a service that allows customer support agents to request access to smartphone cameras so that customers can send live-streamed video of issues without using an app, making it faster for agents to understand and resolve customer issues.
- Paid • Proprietary
- Software as a Service (SaaS)
- Zendesk
The Video Reply app makes it easy to capture videos directly within your Zendesk® instance, save them to your library, and share them with your clients. Embracing video responses is a smart move, as this trend is growing in popularity and offers a significant advantage in...
- Paid • Proprietary
- Online
- Software as a Service (SaaS)
- Zendesk
+1Simple surveys that allow business owners to ask their customers the right questions and the right time in order to get the critical feedback they need to improve.
- Customer Feedback Manager
- Paid • Proprietary
- Online
- Salesforce.com
- Freshdesk
- Zendesk
- HubSpot
- Dropbox
Each company's workflow is unique, influencing how support reps and customers communicate. At times, customers may interact with multiple agents, and while agents might be aware of this, the customers shouldn't feel it.
- Freemium • Proprietary
- Zendesk
InboxPilot is an AI-powered chatbot that integrates with your email account, leveraging your company’s data (e.g: website, FAQ, documents...) to instantly draft or send tailored replies. Ideal for automating responses to support@, info@, or high-volume email accounts, it...
- Freemium • Proprietary
- Zendesk
- Gmail
- Microsoft Outlook
- Online
- Software as a Service (SaaS)
AnswerIQ boosts agent productivity and reduces handling time with smart routing, recommended response, and response automation.
- Freemium • Proprietary
- Online
- Self-Hosted
- Zendesk
ContextSmith turns emails into customer insights, empowering customer success and services teams to upsell more, reduce risks, and scale faster with less manpower.
- Paid • Proprietary
- Online
- Salesforce.com
- Gmail
- Zendesk
Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.
- Help Desk Platform
- Freemium • Proprietary
- Android
- iPhone
- HESK
- Help Scout
- Freshchat
- Software as a Service (SaaS)
- Bitrix24
- Freshdesk
- Zendesk
- Zendesk Chat
+3Effortlessly tidy up your Zendesk data with a single click! With the Purge My Zendesk app, you can swiftly remove unwanted tickets, users, and organizations in one go. Just choose the data you want to purge and start the bulk deletion process with ease.
- Paid • Proprietary
- Online
- Zendesk
Plantt helps companies improve their customer support and avoid long wait times by integrating into their sales and support tools, learning how they interact with their customers, and creating an automated, tailor-made, conversational experience.
- AI Chatbot
- Paid • Proprietary
- Online
- Intercom
- Software as a Service (SaaS)
- WhatsApp Messenger
- Drift
- Salesforce.com
- Facebook Messenger
- Zendesk
- Zendesk Chat
Choose the perfect survey to fit your needs. Tailor your feedback form to create a unique and engaging experience that drives higher response rates. Conduct NPS, CSAT, and customer feedback surveys seamlessly through Zendesk.
- Paid • Proprietary
- Online
- Zendesk