Blitzz

    Blitzz is a video powered, enterprise field service platform that quickly becomes the smart, system of record for all collaborative events between field techs, HQ support and end users of physical equipment in the field.

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    ...
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    What is Blitzz?

    Supported platforms: SmartGlass, Android, iPhone, iPad, Windows, Mac, Chrome Browser

    Blitzz is a video powered, enterprise field service platform that quickly becomes the smart, system of record for all collaborative events between field techs, HQ support and end users of physical equipment in the field. Collaborative events that Blitzz enables through its mobile, web and smart glasses technologies are messaging, live interactive video and AR. Each collaborative event reduces truck rolls, warranty costs and drives up productivity, efficiency and NPS scores.

    Machine learning from each collaborative event, together with data pulled in from field service management systems (FSMS) & CRMs that Blitzz integrates with, drives predictive support. This learning empowers the support and field techs to preempt getting stuck, be better prepared, and diagnose, install, troubleshoot, repair and provide exceptional interactive support, keeping customers happy while creating a fantastic ever growing library of easily accessible, tribal knowledge through every technician's phone/tablet, smart glass or desktop. Our integrations also help launch Blitzz from within your FSMS as well.

    While FSMS typically provide a web-first approach to scheduling, dispatching, invoicing and billing, we focus on the ever important but missing mobile first collaborative events to greatly augment such workflows.
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    Blitzz

    Summary

    Our users have written 0 comments and reviews about Blitzz, and it has gotten 2 likes

    • Developed by Blitzz Labs
    • Proprietary and Commercial product.
    • One time purchase (perpetual license)
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    Blitzz was added to AlternativeTo by keyur on Nov 22, 2016 and this page was last updated Sep 12, 2020.

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    Categories

    Business & Commerce • Network & Admin

    Tags

    • Customer support
    • field-support-solution
    • remove
    • video-calling
    • smartglass
    • live-chat-online
    • live-chat-and-video
    • malware-remover
    • product-support
    • technical-support
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    Blitzz

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     Official WebsiteDownload from Google Play StoreDownload from iPhone App Store

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