Zupport AI AlternativesHelp Desk Platforms & AI Chatbots like Zupport AI

Zupport AI is described as 'The first Customer Support service for SaaS companies' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Zupport AI for a variety of platforms, including Web-based, Android, iPhone, iPad and Android Tablet apps. The best Zupport AI alternative is Freshdesk, which is free. Other great apps like Zupport AI are tawk.to, Text App, Zendesk Chat and Tidio .

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Alternatives list

  1. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    68 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Zupport AI.

    • Freshdesk is the most popular free alternative to Zupport AI.

    • Freshdesk is Freemium and ProprietaryZupport AI is Paid and Proprietary
    • Freshdesk is CustomizableZupport AI is not according to our users
  2. tawk.to icon

    tawk.to

     93 likes
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    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    207 tawk.to alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
     
  4. Text App icon

    Text App

     2 likes
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    AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    A unified workspace that brings all customer conversations, tickets, and performance insights into one clean, intuitive interface. Agents can easily manage chats, emails, and social messages side by side — powered by real-time AI assistance and automation.
     

    • Text App is the most popular SaaS alternative to Zupport AI.

    • Text App is the most popular commercial alternative to Zupport AI.

    • Text App is Paid and ProprietaryZupport AI is also Paid and Proprietary
    • Text App is LightweightZupport AI is not according to our users
  5. Ad
    Screenshot
    HelpCrunch icon
    HelpCrunch

    Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support ...

    https://www.helpcrunch.com
    Learn More
  6. Zendesk Chat icon

    Zendesk Chat

     37 likes
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    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    194 Zendesk Chat alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Zendesk Chat screenshot 1
     
  7. Tidio icon

    Tidio

     35 likes
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    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    62 Tidio alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent
     
  8. SendPulse icon

    SendPulse

     46 likes
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    Combines email, SMS, web push, and chatbots in a no-code interface with CRM tools, online courses, sales automation, personalized messaging, audience management, detailed analytics, and bio link pages for comprehensive marketing strategies.

    63 SendPulse alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    SendPulse screenshot 1
     
  10. Chatwoot icon

    Chatwoot

     24 likes
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    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    219 Chatwoot alternatives

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application types

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Chatwoot screenshot 1
     

    • Chatwoot is the most popular Self-Hosted alternative to Zupport AI.

    • Chatwoot is the most popular Open Source alternative to Zupport AI.

    • Chatwoot is Freemium and Open SourceZupport AI is Paid and Proprietary
  11. Intercom icon

    Intercom

     55 likes
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    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    291 Intercom alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    Intercom screenshot 1
     
  12. Userlike icon

    Userlike

     82 likes
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    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    145 Userlike alternatives

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Website Messenger
     
  13. HelpCrunch icon

    HelpCrunch

     170 likes
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    Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    • iPad
    • Android Tablet
    HelpCrunch screenshot 1
     
  14. LiveChat icon

    LiveChat

     21 likes
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    SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.

    234 LiveChat alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Agent app
     
  15. LiveAgent icon

    LiveAgent

     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1
     
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