Zupport AI AlternativesHelp Desk Platforms & AI Chatbots like Zupport AI

Zupport AI is described as 'The first Customer Support service for SaaS companies' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Zupport AI for a variety of platforms, including Web-based, Android, iPhone, iPad and Android Tablet apps. The best Zupport AI alternative is Freshdesk, which is free. Other great apps like Zupport AI are tawk.to, Text App, Zendesk Chat and Tidio .

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Zupport AI alternatives page was last updated Aug 12, 2025

Freshdesk
124 likes
Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
80 Freshdesk alternatives
Cost / License
Freemium (Subscription)
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United States
Platforms
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Workspace
+8
Is Freshdesk a good alternative to Zupport AI?
Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Zupport AI.
Freshdesk is the most popular free alternative to Zupport AI.
Freshdesk is Freemium and ProprietaryZupport AI is Paid and Proprietary
Freshdesk is CustomizableZupport AI is not according to our users
tawk.to
93 likes
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
211 tawk.to alternatives
Cost / License
Freemium (Subscription)
Proprietary
Application type
Help Desk Platform
Origin
United States
Platforms
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Internet Explorer
Google Chrome
Safari
Wordpress
Is tawk.to a good alternative to Zupport AI?
Text App
2 likes
AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.
Cost / License
Subscription
Proprietary
Application type
Help Desk Platform
Origin
United States
Platforms
Online
Software as a Service (SaaS)
+4
Is Text App a good alternative to Zupport AI?
Text App is the most popular SaaS alternative to Zupport AI.
Text App is the most popular commercial alternative to Zupport AI.
Text App is Paid and ProprietaryZupport AI is also Paid and Proprietary
Text App is LightweightZupport AI is not according to our users
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Tidio
Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conver...

https://www.tidio.com
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Zendesk Chat
37 likes
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
Cost / License
Freemium (Subscription)
Proprietary
Application type
Help Desk Platform
Origin
United States
Platforms
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)
Is Zendesk Chat a good alternative to Zupport AI?
Tidio
35 likes
Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.
Cost / License
Freemium (Subscription)
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United States
Platforms
Mac
Windows
Online
Android
iPhone
Android Tablet
iPad
BigCommerce
Shopify
Software as a Service (SaaS)
PrestaShop
Wordpress
Magento / Adobe Commerce
WooCommerce
+9
Is Tidio a good alternative to Zupport AI?
SendPulse
46 likes
Combines email, SMS, web push, and chatbots in a no-code interface with CRM tools, online courses, sales automation, personalized messaging, audience management, detailed analytics, and bio link pages for comprehensive marketing strategies.
Cost / License
Freemium (Subscription)
Proprietary
Application type
Email Marketing Service
Origin
Cyprus
EU
Platforms
Online
Android
iPhone
Android Tablet
iPad
+6
Is SendPulse a good alternative to Zupport AI?
Chatwoot
24 likes
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
224 Chatwoot alternatives
Cost / License
Freemium (Subscription)
Open Source
Application types
Help Desk Platform
CRM System
Origin
United States
Platforms
Self-Hosted
Software as a Service (SaaS)
Cloudron
Online
Android
iPhone
iPad
Android Tablet
+5
Is Chatwoot a good alternative to Zupport AI?
Chatwoot is the most popular Self-Hosted alternative to Zupport AI.
Chatwoot is the most popular Open Source alternative to Zupport AI.
Chatwoot is Freemium and Open SourceZupport AI is Paid and Proprietary
Intercom
55 likes
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
298 Intercom alternatives
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
CRM System
Origin
United States
Platforms
Online
Android
iPhone
+3
Is Intercom a good alternative to Zupport AI?
Userlike
82 likes
Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.
Cost / License
Freemium (Pay once)
Proprietary
Application type
Help Desk Platform
Origin
Germany
EU
Platforms
Online
Software as a Service (SaaS)
+5
Is Userlike a good alternative to Zupport AI?
HelpCrunch
170 likes
Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
CRM System
Origin
United States
Platforms
Online
Android
iPhone
Software as a Service (SaaS)
iPad
Android Tablet
+9
Is HelpCrunch a good alternative to Zupport AI?
LiveChat
21 likes
SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.
240 LiveChat alternatives
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United States
Platforms
Mac
Windows
Online
Android
iPhone
iPad
+3
Is LiveChat a good alternative to Zupport AI?
LiveAgent
56 likes
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
CRM System
Origin
Slovakia
EU
Platforms
Online
Android
iPhone
Android Tablet
iPad
PHP
+4
Is LiveAgent a good alternative to Zupport AI?